Customer Service Advisor
5 days ago
Job description
**Hours**:
Working hours between 8am-9pm 5 days over 7.
Shift patterns: 8-5pm or 12-9pm. Weekends are 8-5pm (the late shift and weekend shifts are worked from home).
Pay - £10.50/h
Weekend work required every other week, a day off in the week either side of that weekend will be given for the weekend being worked. Weekend work is worked from home. We would be looking to reduce the frequency of weekend work once we have a full team.
**Duties**:
General admin.
**Requirements**:
Stable internet connection is also required so advisors can effectively work from home.
Experience using Microsoft office desirable.
Unfortunately as we are now out of peak we can not offer different or varying shift patterns.
Are fully flexible with working hours and taking calls.
**Responsibilities**:
- Log information from calls received, file correspondence/data where required and maintain detailed and accurate records.
- To ensure enquiries are dealt with efficiently and are handled empathetically, professionally and in line with the values and beliefs of the Company.
- Provide information, support and advice to our customers.
- Place customer orders via the admin console.
- Provide multi-channel customer service.
- Keep a record of all inquiries, comments and complaints.
- Collect customer feedback.
- Interact with store staff members to discuss any enquiries or queries that customers may have and consider the best solution.
Experience/Skills:
- Service focused
- Experience in customer service
- Strong communication skills
- Adaptable and flexible
- Organised
- Reliable
- Ability to work under pressure.
- Ability to work under pressure.
2 week training is required on site at Trafford Park before we can accommodate you working from home. We can accommodate home working if you have own laptop and headphones/headset available along with stable internet connection.
**Salary**: £10.50 per hour
Schedule:
- 8 hour shift
Work Location: One location
Reference ID: M17
-
Customer Service Advisor
4 days ago
Trafford, United Kingdom Customer Management Resourcing (CMR) Full timeJob Title: Hybrid Customer Service Advisor (Travel Industry) Location: Trafford Park, Manchester **Salary**: £25,000 - £26,500 Are you passionate about providing exceptional customer service? Would you enjoy working in the travel industry? If so, we want to hear from you! We are currently seeking a Hybrid Customer Service Advisor to join our team in...
-
Customer Service Advisor
7 days ago
Trafford, United Kingdom Four Financial Full time**Customer Service Advisor**: **Employment Type**: Permanent - **Location**: Trafford Park - **Salary**: £25000 - £30000 per annum + Annual bonus scheme - pension**Job Role: Customer Service Advisor (3 roles)** **Salary: £25-30K with annual bonus scheme** **Location: Trafford Park, Manchester** **Hours**: 40 hrs per week to be worked flexibly from 8am...
-
Customer Service Advisor
7 days ago
Trafford, United Kingdom Halecroft Recruitment Full time**Customer Service Advisor - Permanent (Office based)** Great opportunity to work for a very successful eCommerce business. Working between 3 brands, providing a high level of Customer Service - Dealing with incoming calls from customers - First point of contact for customers looking for help or information - Providing product information - Ensuring...
-
Customer Service Advisor
6 months ago
Trafford, United Kingdom we are ltd Full time**We are recruiting for a Customer Service Advisor in Trafford Park for a growing fashion brand.** Working within a fast past customer service, office environment! **Duties**: - Work and communicate closely with the Operations department be an ambassador for the brand, being the face of the brand to customers ensure all Customer Care databases are kept up...
-
Customer Service Advisor
7 months ago
Trafford, United Kingdom Dean & Wood Limited Full timeWould you like to join a forward thinking company that invests in people and their development? Dean & Wood is a leading refrigeration and air conditioning wholesaler with 17 branches throughout the UK. We have a vacancy for a Customer Service Advisor at our Manchester branch. The Customer Service Advisor is expected to take responsibility for handling...
-
Customer Service Advisor
6 days ago
Trafford, United Kingdom Swift Temps Full timeSwift Temps are actively recruiting for a number of Customer Service Advisors in Trafford Park, Manchester. - Answering inbound customer and store calls regarding order queries such as "where is my order?", damaged parcels, returns, faults, membership queries or instore purchase queries. - General admin **Hours;** - Working hours are between - 8am - 5.30pm...
-
Customer Service Advisor
7 months ago
Trafford, United Kingdom Swift Temps Full timeAnswering inbound customer and store calls regarding order queries such as "where is my order?", damaged parcels, returns, faults, membership queries or instore purchase queries. - General admin **Hours;** - Working hours are between - 8am - 5.30pm - working 5 days out of 7. - OR - 12pm - 9pm - working 5 days out of 7. - Paid overtime is available at the...
-
Customer Service advisor
2 weeks ago
Trafford Park, United Kingdom CV-Library Full timeCustomer Service Advisor 4 months Monday – Friday 08:30 – 17:00 £12.82 p/h Trafford Park, Manchester ** You must be available for an immediate start ** Winsearch is working with a leading manufacturing business to appoint an experienced Customer Service Advisor, on a temporary on-going basis in Trafford Park. Customer Service...
-
Customer Service Advisor
7 months ago
Trafford, United Kingdom Vp plc Full timeJob Introduction Are you looking for an opportunity to work for a forward thinking, industry leading business? Can you offer our customers the high levels of service they expect? If so, look no further! Offering full training we have opportunities for Customer Service Advisors to join our National Customer Service Contact Centre at Trafford Park, Manchester...
-
Customer Service Advisor
1 week ago
Trafford Park, United Kingdom Red Recruitment Full timeDo you enjoy working with customers and completing administrative tasks? How about working for a forward thinking, industry leading business? Red is recruiting Customer Service Advisors to join their customer service centre in Manchester, Trafford Park.They're looking for enthusiastic individuals with a 'can-do' attitude and experience talking with...
-
Customer Service Advisor
7 days ago
Trafford, United Kingdom GXO Logistics Full timeAre you someone who is always willing to put the customer’s needs first? Do you excel in customer satisfaction? Are you ready to join a team that appreciates you and helps your career grow? We have got the job for you! We are looking for a Customer Service Advisor to join the Greene King customer team based at Trafford Park. Managing a diverse workload,...
-
Customer Service Advisor
7 months ago
Trafford, United Kingdom European Braking Systems Ltd Full timeDue to continuous expansion, we urgently require a Sales Customer Service Advisor to work on a full-time basis at European Braking Systems Ltd. This is an ideal role for anyone with previous Sales admin / Customer Service experience looking to work at a thriving company. **Duties will include**: - Liaise with TNT for 24 hour delays, damaged parcels,...
-
Customer Service Advisor
6 days ago
Trafford, United Kingdom GXO Logistics Full timeAre you someone who is always willing to put the customer’s needs first? Do you exceed in customer satisfaction? Are you ready to join a team that appreciates you and helps your career grow? We have got the job for you! We are looking for a Full Time, Customer Service advisor to join the Greene King Customer Team based at Trafford Park. Managing a diverse...
-
Customer Service Advisor
7 months ago
Trafford, United Kingdom Page Personnel Full timePermanent role with structured progression opportunities - Exposure to large manufacturing business & industry **About Our Client**: The company, located in Trafford outside of Manchester city centre, operates within the industrial and manufacturing sector and is recognised as a leading player in the industry. It is a large organisation, employing over a...
-
Customer Service Advisor
1 week ago
Trafford, United Kingdom GXO Logistics Full timeAre you someone who is always willing to put the customer’s needs first? Do you exceed in customer satisfaction? Are you ready to join a team that appreciates you and helps your career grow? We have got the job for you! We are looking for a Customer Service advisor to join the Greene King Customer Team based at Trafford Park. Managing a diverse workload,...
-
Customer Service Advisor
7 months ago
Trafford, United Kingdom Uniting People Full time**Customer Service Advisor** **Monday - Friday** **8am - 4:30pm or 9:30am - 6pm** **Trafford Park** You will be working for a leading company within the UK Communications market, you will be joining a fast-paced and client focused team. **Role**: - Providing support to customers aiming for a first time resolution - Liaising with other teams both...
-
Customer Service- Orders Advisor
7 months ago
Trafford, United Kingdom Uniting People Full time_**Customer Service - Orders Advisor** **£23,000 Basic** **Monday - Friday Office Hours** **Trafford Park - Hybrid**_ - Placing new orders and assigning to an order manager - Quoting for contract renewals and change requests - Managing changes to existing services - Updating and communicating with customers - Taking customer calls - Communicating with our...
-
Customer Service Advisor
1 week ago
The Trafford Centre, United Kingdom Fintelligent Full timeThis is an excellent opportunity to join a company that are a going from strength to strength and are one of the leading names in the industry. Due to huge the company growth they have enjoyed significant success due to the 5* service they offer. Establishedfor over 30 years they have won multiple awards including Investors in People Silver Status and...
-
Customer Service Advisor
7 months ago
Trafford, United Kingdom GXO Logistics Full timeAre you someone who is always willing to put the customer’s needs first? Do you exceed in customer satisfaction? Are you ready to join a team that appreciates you and helps your career grow? We have got the job for you! We are looking for a Full Time, **Customer Service advisor** to join the Greene King Customer Team based at Trafford Park. Managing a...
-
Customer Service Advisor
7 months ago
Trafford, United Kingdom GXO Logistics Full timeAre you someone who is always willing to put the customer’s needs first? Do you exceed in customer satisfaction? Are you ready to join a team that appreciates you and helps your career grow? We have got the job for you! We are looking for a Full Time, **Customer Service advisor** to join the Greene King Customer Team based at Trafford Park. Managing a...