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Inbound Customer Service Advisor

5 months ago

Trafford, United Kingdom David Phillips Full time

David Phillips is the premier furnishing service provider for agents, investors, property developers and other residential property providers across the United Kingdom. This includes build-to-rent developers, student accommodation and care home providers.
We have over 20 years’ experience of supplying design-led furniture through our rental, fitted furniture, interior design and core furnishing services. We operate in the challenging intersection between B2B & B2C, service & retail. This makes it possible to provide turn-key services to the highest profile developments throughout the UK.

The role

Good working experience, knowledge, and skill in the use of Microsoft Office suite of software particularly Micro-soft Dynamics Navision (ERP) and Office 365

Knowledge of a ticketing system - Freshdesk / Zendesk is advantageous

Good communication skills with accurate transference of data.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Employee stock purchase plan
- Free parking
- Life insurance
- On-site parking
- Private medical insurance

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Trafford Park Manchester: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: Hybrid remote in Trafford Park Manchester