Sales Support Assistant

17 hours ago


Normanton, United Kingdom The Car Buying Group Full time

Voted the fastest growing Tech company in the North of England 2017 and number 20 in The Sunday Times top 20 tech track 100 list 2018, The Car Buying Group, work with enthusiastic, passionate, and hardworking individuals. Our aim is to be one of the leading online car buying services, offering an industry leading proposition, delivering the fairest, simplest and one of the fastest ways to sell a car on line. Our passion is cars and customer experience.

We are looking for several enthusiastic, passionate, and hardworking individuals to join our Sales Support Team based at Normanton, Wakefield.

**What’s the job?**

We are looking for **Sales Support Assistants** to join our growing team. You will take inbound calls from third party transport agents, make outbound calls to customers to ensure they understand the vehicle collection process, schedule vehicle collections & process customer enquiries via live chat. All of this means you will play an essential part in achieving our unique and best in class customer experience.

You will have an exceptional telephone manner and be comfortable negotiating deals with third party transport providers. You must be self-driven and motivated and enjoy working in a fast paced environment.

The role is based from our newly refurbished head office in Normanton.

**What’s in it for you?**

In return for the above, we offer:

- OTE of £20,700 per annum.
- 30 days holiday per year (inclusive of bank holidays).
- Access to a healthcare cash back plan, online GP service, 24/7 counselling, Employee Assistance Program and high street discounts portal.
- An onsite gym and free parking.
- Working hours are 40 per week with a range of shift patterns available including Tuesday to Saturday, Monday to Friday or a rotating shift.
We also offer full training, development and support. We have a strong growth plan with lots of opportunities for you to develop in the future.

**Essentials for the Job**:

- Previous experience within a telephone/office/contact centre environment
- Understanding and working knowledge of Microsoft packages (excel/ word)
- Excellent data entry skills
- Ability to prioritise effectively with strong multi tasking skills
- Comfortable with speaking to customers, suppliers and colleagues at all levels
- Excellent communication skills
- Ability to deliver excellent customer service
- Proven ability to meet/exceed targets

**Job Types**: Full-time, Permanent

**Salary**: £20,700.00 per year

Schedule:

- Monday to Friday



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