Sales Support Assistant
7 months ago
Voted the fastest growing Tech company in the North of England 2017 and number 20 in The Sunday Times top 20 tech track 100 list 2018, The Car Buying Group, work with enthusiastic, passionate, and hardworking individuals. Our aim is to be one of the leading online car buying services, offering an industry leading proposition, delivering the fairest, simplest and one of the fastest ways to sell a car on line. Our passion is cars and customer experience.
We are looking for a full time Sales Support Assistant to join our busy team at our Normanton office.
Responsibilities include:
- Answer inbound calls from third party transport agents and take an accurate description of a vehicles condition at the point of vehicle collection.
- Outbound calls to customers to ensure customers understand the vehicle collection process and have all required documentation to enable the successful completion of the collection.
- General admin such as handling post, processing customer payments and processing customer & colleague enquiries.
- Processing customer enquiries via Live Chat, maximise opportunity through the channel by converting conversations in to vehicle purchases.
Duties include:
- Speaking with third party transport agents at the point of vehicle collection to gain an accurate description of the vehicles condition.
- Comparing the transport agents assessment to that of the customers initial description to validate the accuracy of the information.
- Creating strong relationships with colleagues within each department.
- Providing feedback and reporting at all levels of the business to improve the quality of collections and the vehicle collection process.
- Liaising with customers to obtain and process payment information and confirm the transaction as complete.
- Processing of customer, colleague or company information in line with processes, procedures or instructions.
- Providing an excellent customer experience as contact point to our business.
- Handling prior and after sale customer queries such as ensuring correct documents, fines, transfer of vehicle ownership and/ or vehicle breakdowns.
- Making payments to customers via online banking, adhering to all company processes and policies.
Skills/Experience:
- Previous experience within a telephone/ office/ contact centre environment
- Understanding and working knowledge of Microsoft packages (excel/ word)
- Excellent data entry skills
- Ability to prioritise effectively with strong multi tasking skills
- Excellent typing skills
- Comfortable with speaking to customers, suppliers and colleagues at all levels
- Excellent communication skills
- Ability to work in a high energy/ high pressure/ fast paced environment
- Deliver excellent customer service
- Proven ability to meet/exceed targets
- Excellent listening and questioning skills
- Experience working in a targeted environment
40 hours per week Monday to Friday, 10.30am - 7.00pm.
**Job Types**: Full-time, Permanent
**Salary**: £22,500.00 per year
**Benefits**:
- Additional leave
- Bereavement leave
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay
Schedule:
- Monday to Friday
Work Location: In person
-
Sales Support Assistant
5 days ago
Normanton, United Kingdom The Car Buying Group Full timeVoted the fastest growing Tech company in the North of England 2017 and number 20 in The Sunday Times top 20 tech track 100 list 2018, The Car Buying Group, work with enthusiastic, passionate, and hardworking individuals. Our aim is to be one of the leading online car buying services, offering an industry leading proposition, delivering the fairest, simplest...
-
Sales Support Assistant
2 weeks ago
Normanton, United Kingdom The Car Buying Group Full timeVoted the fastest growing Tech company in the North of England 2017 and number 20 in The Sunday Times top 20 tech track 100 list 2018, The Car Buying Group, work with enthusiastic, passionate, and hardworking individuals. Our aim is to be one of the leading online car buying services, offering an industry leading proposition, delivering the fairest, simplest...
-
Sales Support Assistant
7 days ago
Normanton, United Kingdom The Car Buying Group Full timeVoted the fastest growing Tech company in the North of England 2017 and number 20 in The Sunday Times top 20 tech track 100 list 2018, The Car Buying Group, work with enthusiastic, passionate, and hardworking individuals. Our passion is cars and customer experience. Our mission is to bring new perspectives, energy and more innovative ways of working to...
-
Sales Support Assistant
5 days ago
Normanton, United Kingdom The Car Buying Group Full timeVoted the fastest growing Tech company in the North of England 2017 and number 20 in The Sunday Times top 20 tech track 100 list 2018, The Car Buying Group, work with enthusiastic, passionate, and hardworking individuals. Our aim is to be one of the leading online car buying services, offering an industry leading proposition, delivering the fairest, simplest...
-
Internal Technical Sales Assistant
7 months ago
Normanton, United Kingdom YESSS Electrical Full time**Internal Technical Sales Assistant based within the Yesss Security Department of this leading electrical wholesaler, offering an excellent basic salary and benefits package (including a competitive bonus scheme).** The role will require the successful applicant to: - Provide support, advice, and design services to both customers and YESSS...
-
Sales/customer Service Assistant
2 weeks ago
Normanton, United Kingdom Sheridan Fabrications Ltd Full time**SALES/CUSTOMER SERVICE ASSISTANT - MANUFACTURING** **Job Type**: Permanent/Full Time Location: Normanton, West Yorkshire **Salary**: Competitive Hours: Monday to Thursday 8.30 am - 5.00 pm; Friday 8.30 am - 4.30 pm Benefits: On site parking, staff uniform, canteen After qualifying period Death in Service Benefits + Health Insurance Plan Start Date:...
-
Customer Service, Sales
7 months ago
Normanton, United Kingdom Total Racking Solutions Ltd Full time**About Us** Racking Solutions is a well established, family run, online business located in Normanton. We are leaders in our industry and offer a huge range of storage products for every requirement in the UK and across Europe, through our websites, eBay and Amazon. We are innovative, forward thinking and are always looking to expand our ranges to meet...
-
French Speaking Sales Support Advisor
7 months ago
Normanton, United Kingdom French Selection UK Ltd Full timeFrench Selection (FS) A very successful transport company who provide services internationall French speaking Sales Support Advisor Location: Normanton Flexible working hours **Salary**: Up to £30,000 depending on experience Ref: 143FR Main duties: To coordinate import and export activities The Role: - Answer customer enquiries - Assist customers with...
-
Customer Support Advisor
2 weeks ago
Normanton, United Kingdom Venatu Full time**Customer Support Advisor** **£22,000** **Normanton** The purpose of this position is to support the overall business with key customers. You will be supporting end users, service providers, engineers, retailers, and distributors. This position is key to enhancing the brand of the business and supporting theoverall customer and business sales...
-
Customer Support Advisor
2 weeks ago
Normanton, United Kingdom Venatu Full time**Customer Support Advisor** **£22,000** **Normanton** **The purpose of this position is to support the overall business with key customers. You will be supporting end users, service providers, engineers, retailers, and distributors. This position is key to enhancing the brand of the business and supportingthe overall customer and business sales...
-
Sales Support Team Leader
2 weeks ago
Normanton, United Kingdom The Car Buying Group Full timeVoted the fastest growing Tech company in the North of England 2017 and number 20 in The Sunday Times top 20 tech track 100 list 2018, The Car Buying Group, work with enthusiastic, passionate, and hardworking individuals. Our aim is to be one of the leading online car buying services, offering an industry leading proposition, delivering the fairest, simplest...
-
Sale Day Driver
7 months ago
Normanton, United Kingdom ASTON BARCLAY LIMITED Full timeWe are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service. **We are looking for 5x Sale Day Drivers to join our busy Wakefield team. These roles are for 4 hours per week to support with the...
-
Auction Assistant
2 weeks ago
Normanton, United Kingdom ASTON BARCLAY LIMITED Full timeWe are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service. We are looking for a Auction Assistant to join our team at our Wakefield site Responsibilities include: - Provide exceptional service...
-
Sales Administrator
5 days ago
Normanton, United Kingdom The Car Buying Group Full timeVoted the fastest growing Tech company in the North of England 2017 and number 20 in The Sunday Times top 20 tech track 100 list 2018, The Car Buying Group, work with enthusiastic, passionate, and hardworking individuals. Our aim is to be one of the leading online car buying services, offering an industry leading proposition, delivering the fairest, simplest...
-
Auction Assistant
7 months ago
Normanton, United Kingdom ASTON BARCLAY LIMITED Full timeWe are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service. We are looking for an **Auction Assistant** to join our team at our Wakefield site. Responsibilities include: - Provide exceptional...
-
Sales Ledger Clerk
2 weeks ago
Normanton, United Kingdom Sheridan Fabrications Ltd Full time**Sales Ledger Clerk** Vacancy Type : Permanent Location : Normanton, West Yorkshire WF6 1TD Salary : Competitive/negotiable dependent upon skills/experience Start Date : Immediate start available Hours : 39.5 Hours per week Monday to Thursday 8.30am-5.00pm, Friday 8.30am - 4.30pm. Benefits : Onsite parking/staff uniform/canteen Sheridan Fabrications...
-
Part Time Sales Assistant
7 days ago
South Normanton, United Kingdom McArthurGlen Designer Outlets Full time**Job description** Job Purpose - To assist and perform general store duties including stock replenishment, housekeeping, pricing, merchandising and processing sales. - To display excellent customer service to all of our customers Job Reference: EMI00844
-
Sale Day Driver
7 months ago
Normanton, United Kingdom ASTON BARCLAY LIMITED Full timeWe are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service. We are looking for 4x Sale Day Drivers to join our busy Wakefield team. The role is for 16 hours per week to support with the running...
-
Customer Support Administrator
2 weeks ago
Normanton, United Kingdom Juice Personnel Full timeCustomer Support Administrator- Key role information - Date added: 02-03-23 - Hours: Monday to Friday between 8:00 am to 5.30 pm (either 8.00 am - 5.00 pm or 8.30 am - 5.30 pm), 42.5 hours a week - Wage: £23 100 p/a - Sector: Commercial - Location: Normanton **An exciting opportunity...**: **Customer Support Administrator**: Working for a powered access...
-
Sales Administrator
7 months ago
Normanton, United Kingdom Jewson Builders Merchants Full time**Do you have a good administration background, strong IT skills and a great manner with customers? Please read on to find out more!** We have an exciting opportunity for an energetic and enthusiastic **Sales Administrator** to join our team at **JPS Normanton!** **Jewson Partnership Solutions (JPS)** specializes in providing building material solutions...