![Total Racking Solutions Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Service, Sales
2 weeks ago
**About Us**
Racking Solutions is a well established, family run, online business located in Normanton.
We are leaders in our industry and offer a huge range of storage products for every requirement in the UK and across Europe, through our websites, eBay and Amazon.
We are innovative, forward thinking and are always looking to expand our ranges to meet our customers needs. With that said, our customers are at the heart of what we do and this is backed by our Excellent rating on Trustpilot.
We are looking for a full time Customer Service, Sales & Marketing Assistant to support our busy team within our friendly office environment.
**Key Tasks**
- Claiming for loss of damage from couriers as and when required.
- Taking orders over the phone and raising purchase invoices.
- Creating unique replies to customer reviews on Trustpilot.
**Key Skills**
- Great interpersonal skills
- Ability to learn and understand our range of products
- Personable manner, team-player and adaptability are all important
- Excellent written, oral and IT skills
- You will also have to regularly deal with clients and suppliers, or on the phone.
- IT skills: You will need proficiency in MS Office packages including Outlook, Word and Excel
- Experience with Sage, Amazon and eBay ideal but not essential as training will be given
- Organisational skills: you will be working on multiple projects, and need to meet deadlines and maintain a high level of accuracy.
**Salary**: £24,000.00-£28,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Free parking
- On-site parking
- Store discount
Schedule:
- Monday to Friday
**Experience**:
- Customer Service or Sales Assistant: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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