Customer Support Specialist

3 weeks ago


North Ferriby, United Kingdom Orovia Ltd Full time

Orovia is looking for someone with excellent communication skills who can learn software systems easily to provide technical support to clients and assist in the setup of systems. The ability to introduce relevant and essential information to new customers, providing quality service promptly and developing and maintaining a vast knowledge of the products/services, whilst providing a positive customer experience throughout. We are looking for someone who is keen to learn, be supported and trained by a fantastic team of professionals in order to develop themselves personally and experience opportunities as they grow in the business.

Key Responsibilities
- Drive continuous improvement of products, service, and support strategies.
- Create and implement Customer Services Plans and support strategies for assigned projects.
- Identify and advocate for serviceability and support requirements throughout the product life cycle.
- Help to drive business teams to implement supportability improvements
- Help to manage product issues and identify root cause to determine appropriate solutions.
- To provide ongoing support, identifying supportability requirements.
- Expected to work to the highest standards to ensure first class service is delivered, whilst ensuring Quality & Regulatory standards are adhered to.

Desired Skills:

- Good interpersonal skills
- Excellent customer service skills
- Excellent telephone manner
- Excellent communication skills
- Good IT skills and working knowledge of most Microsoft Office packages

Personal Qualities:

- An enthusiastic and friendly approach to work
- Helpful and positive attitude in a busy environment
- Able to project a respectable and professional image
- Ability to maintain a calm approach and work effectively under pressure
- Willing to learn and develop
- Strong team player
- Good positive, friendly attitude
- Organised and focused approach
- Pleasant and confident manner

**Job Types**: Full-time, Permanent

**Salary**: From £22,000.00 per year

**Benefits**:

- Company pension
- Flexitime
- On-site parking

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- East Riding of Yorkshire, HU14 3HH: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Customer Support Specialist

Flextime



  • North Ferriby, United Kingdom RS Safety Solutions Full time

    RS Safety solutions has been supporting the industry and food sector in the market for over a combined 150 years through our Melton & Newport sites! A high-service distributor supporting customers with an extensive range of more than 100,00 products available through both sites. RS Safety Solutions part of the RS Group are looking for a confident, vibrant...


  • North Ferriby, United Kingdom RS Safety Solutions Full time

    RS Safety solutions has been supporting the industry and food sector in the market for over a combined 150 years through our Melton & Newport sites! A high-service distributor supporting customers with an extensive range of more than 100,00 products available through both sites. RS Safety Solutions part of the RS Group are looking for a confident, vibrant...


  • North Ferriby, United Kingdom Hull Business Training Centre Full time

    **An opportunity has arisen for a Customer Service and Administration Apprentice to undertake all duties supporting the team at Alexis Filters. This is a brilliant chance for someone to gain vital experience and learn how a full business operates.**: This will be a varied role allowing you to learn all aspects of the business, you will be working with a...


  • North Ferriby, United Kingdom Alexis Filters Full time

    An opportunity has arisen for a Customer Service and Administration Apprentice to undertake all duties supporting the team at Alexis Filters. This is a brilliant chance for someone to gain vital experience and learn how a full business operates. This will be a varied role allowing you to learn all aspects of the business, you will be working with a...


  • North West, United Kingdom On Target Recruitment Ltd Full time

    **Reference** - OTRRBA101023**Products** - Joint Replacement/Orthopaedics**Customers** - Orthopaedic Surgeons**Location** - North West**Package** - £45k-£50k Basic salary + Bonus, Company Car (Fully electric), Company Pension (Employer - 6%), Laptop, Mobile, 25 days annual leave**The Company**: - Established for 25+ years. - Global manufacture of industry...


  • York, North Yorkshire, United Kingdom YORKSHIRE COAST RECRUITMENT Full time

    Technical Support Specialist Location: Near York Salary: Depending on experience We are recruiting on behalf of our client for a Technical Support Specialist. A successful candidate will play a crucial role in providing technical support solutions to end users, engineering, part-sales team, production, and other internal departments. Key...


  • Seascale, North West, United Kingdom Cerco Trainers Ltd Full time

    We are currently recruiting for an IT Infrastructure Support Specialist to work onsite at a large government customer account based in the Cumbria area. The IT Infrastructure Support Specialist will be working within a dedicated systems support team at the customer site, on a 24/7 365 shift pattern. The successful candidate will be key in supporting the...


  • North London, United Kingdom Stryker Full time

    **Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: The Associate Product Support Specialist...


  • York, North Yorkshire, United Kingdom YORKSHIRE COAST RECRUITMENT Full time

    Technical Support Specialist Salary: Depending on experience We are recruiting on behalf of our client for a Technical Support Specialist. A successful candidate will play a crucial role in providing technical support solutions to end users, engineering, part-sales team, production, and other internal departments. Provide technical support for...

  • Specialist Mentor

    24 hours ago


    York, North Yorkshire, United Kingdom Randstad Student Support Full time

    Have you got a passion for helping students with autism reach their academic goals? As a specialist mentor you will be working on a one to one basis with students in higher education by being their trusted advisor and supporting them in their academic studies. These can be factors which are impacting their personal life as well as their academic life.Help...


  • York, North Yorkshire, United Kingdom YORKSHIRE COAST RECRUITMENT Full time

    Technical Support Specialist Location: Near York Salary: Depending on experience We are recruiting on behalf of our client for a Technical Support Specialist. A successful candidate will play a crucial role in providing technical support solutions to end users, engineering, part-sales team, production, and other internal departments. Key...


  • York, North Yorkshire, United Kingdom MyKnowledgeMap Full time

    Job Description About us MyKnowledgeMap is one of the UK’s longest established learning technology companies. We regularly win awards for innovation and continue to drive development of our products in new exciting areas. Our customers are mainly university medical and nursing schools and related healthcare organisations in the UK, Australia, USA,...


  • North West, United Kingdom Roc Recruitment Full time

    Leading Golf retailer specialist is seeking a Customer Service and Order Processing Assistant to join their busy customer service department. KEY RESPONSIBILITIES Collate and manage daily order processing. Deal with all aspects of customer service Weekly management reporting - stock and sales reports System updates - price list and product...


  • North Shields, United Kingdom Go-To Outsourcing Full time

    **JOB TITLE**: Customer Interaction Specialist - English & Other Specified Language (German) **Pay**:£11.62 **Location**:NE29 6EE **MAIN PURPOSE OF JOB** You’ll be in contact with lots of different people, so you should be able to quickly build a good rapport and make our guests feel great in a maritime atmosphere. As well as being comfortable working...


  • North Shields, United Kingdom Go-To Outsourcing Full time

    **JOB TITLE**: Customer Interaction Specialist - English & Other Specified Language (German) **Pay**:£11.62 **Location**:NE29 6EE **MAIN PURPOSE OF JOB** You’ll be in contact with lots of different people, so you should be able to quickly build a good rapport and make our guests feel great in a maritime atmosphere. As well as being comfortable working...


  • North Shields, United Kingdom Go-To Outsourcing Full time

    **JOB TITLE**: Customer Interaction Specialist - English & Other Specified Language (Dutch) **Pay**:£11.62 **Location**:NE29 6EE **MAIN PURPOSE OF JOB** You’ll be in contact with lots of different people, so you should be able to quickly build a good rapport and make our guests feel great in a maritime atmosphere. As well as being comfortable working...


  • North Shields, United Kingdom Go-To Outsourcing Full time

    JOB SPECIFICATION BUSINESS UNIT: PASSENGER - UK MARKET AREA OF COMPETENCE: Contact Centre - Customer Interaction JOB TITLE: Customer Interaction Specialist - English & Other Specified Language (Dutch) **RESPONSIBLE TO: Customer Interaction Manager** MAIN PURPOSE OF JOB You’ll be in contact with lots of different people, so you should be able to...


  • North Ferriby, United Kingdom Steve Ball Recruitment Ltd Full time

    POSITION: Production Administrator LOCATION: North Ferriby SALARY: £25,000 per annum plus bonus THE ROLE: Our client are looking to recruit a Production Administrator to join their busy Production team, reporting to the Operations Manager. My client are a well renowned company within their respective manufacturing field and are continually growing year...


  • North London, United Kingdom Architectural Decorators Ltd Full time

    **Are you a great communicator? Can you provide excellent customer service? Are you looking for a good home/work life balance? Are you someone looking for an exciting new career?** **If so, this could be the role for you!** Since 1944 AD Construction Group has established itself as a well-regarded refurbishment contractor providing building maintenance...

  • Billing Specialist

    2 weeks ago


    North West, United Kingdom Maintel Full time

    As a Billing Specialist you will support the Billing Team and Billing Manager with the processing of accurate and timely billing/distribution to our customers. This will be in line with customer contractual terms and departmental deadlines whilst working closely with internal departments. You will deal with billing and invoicing enquiries from internal and...