Customer Service and Administration Apprentice
2 weeks ago
**An opportunity has arisen for a Customer Service and Administration Apprentice to undertake all duties supporting the team at Alexis Filters. This is a brilliant chance for someone to gain vital experience and learn how a full business operates.**:
This will be a varied role allowing you to learn all aspects of the business, you will be working with a supportive and friendly team who are all full of experts.
**KEY RESPONSIBILITIES**:
- Supporting the Customer service and accounts team on a day-to-day basis
- Ordering supplies (stationary, packaging, office ancillaries etc)
- Checking and reporting on supply status of parts
- Filing electronic/paper
- Book keeping tasks (invoice entry)
- Use of company systems and accounts software (Sage and CRM)
- Data input into the CRM system
- Quotations on the CRM system
- Screening telephone calls
- Customer service with new clients, i.e. feedback and testimonial requests
- Updating social media sites and responding to queries
- Assisting in other departments, including the warehouse, to provide a varied job role
- Any other related duties
**SKILLS & EXPERIENCE**:
- IT literate (MS Office)
- High level of accuracy
- Smart, professional, business like appearance
- Good standard of numeracy & literacy
- Excellent communication skills
- Good interpersonal skills
- Good customer service
- Confident dealing with people
- Good attention to detail
**Employer**: Alexis Filters**Location**: Melton, HU14**Wage**: £5.28 per hour**Job Type**: Apprenticeship**Job Category**: Business Administration**ABOUT THE EMPLOYER**:
Founded in 2011 by Neil Martland, a mechanical and production engineer with decades of experience working in the filtration industry, Alexis Filters specialises in providing high quality filters to customers across the UK and beyond.
Based in Hull, we have an excellent track record in successfully supporting both OEMs and aftermarket customers with a full range of filtration solutions.
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