Business Support Admin Officer

3 months ago

Billingham, United Kingdom Triumph Consultants Ltd Full time

**What's involved with this role**:
**Temporary Business Support Admin Officer - Fleet Services**
**Reference no: Stockton on Tees 6483414498571**
**Pay rate: £12.02 per hour PAYE**
**Hours per week: 35-37 Monday - Friday, normal working hours**
**This opening assignment is for 5-6 months**
**City: BILLINGHAM, County Durham** A Business Support Officer is required to provide specialist administrative support and undertake multi-functional duties and responsibilities. Key responsibilities:

- Accident Insurance Log.
- Agresso - raise job numbers, purchase orders, analyse reports to check efficiency including Work in Progress, credits and customer complaints.
- Liaise with Fleet Factors - parts supplier.
- Manage fuel supply via Fuel Tek.
- Goods receiving (Purchase Orders).
- Hire vehicles and insurance jobs insurance/accident log. Invoicing (workshops) external and internal job planning, send out scheduled maintenance work to customers and maintain job card.
- Payroll - overtime labour returns, time sheets, petty cash PO summary.
- Pool cars, raise job cards, service engineers reports, taxi bookings and cash payments.
- Time sheets, update purchase orders, vehicle recalls/updates. Vehicle service planner WIP Report, monitor and reduce (workshop) workshop MOT's (booking with VOSA).
- Deal with front of house, drivers, sub-contractors etc.

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF**
**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:
**Qualifications**:

- 5 GCSEs at Grade C or above (or equivalent) including Maths and English.
- NVQ Level 3 in Business Administration or Customer Services or equivalent substantial demonstrable level of knowledge in related disciplines.

**Experience**:

- Experience of working in customer focused, operational and administrative environments.
- Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
- Experience of performance management systems.
- Experience of project management.
- Experience in business development.
- Experience in implementing new initiatives, procedures and processes.
- Experience of working with a wide range of people and organisations
- Experience of working in a team.

**Knowledge**:

- Working knowledge of relevant legislation, procedures and processes.
- Knowledge of performance management and target setting.

**Skills & Abilities**:

- Ability to lead from the front and lead by example.
- Ability to programme work and be personally organised.
- Ability to deal with a high volume of varied and complex issues, complaints and requests for service.
- Ability to undertake a generic role and perform multi-functional duties in a busy and challenging administrative environment.
- Committed to excellent customer service.
- Ability to think widely and solve problems logically.
- Ability to represent the Service within a range of meetings.
- Ability to deal with confidential information.
- Good communication skills.
- Numerical ability to interpret and explain statistical data.
- Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

**Job Ref: Stockton on Tees 6483414498571**

**Anticipated Length of Assignment**: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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