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Claims Transformation Office Lead

4 weeks ago

Norwich, United Kingdom Aviva Full time

Claims Transformation Office Lead - Salary £60,000 - £80,000

Are you someone who is super organised, excellent communicator both in verbal and written communication, enjoy working across multi-disciplinary teams, has a strong attention to detail and can join the dots to tell a compelling story or raise a concern. And are you someone who would love to use these skills in an environment to deliver impactful change and transformation in our UKGI Claims function?

This role will be suited to someone who possesses all the above skills and proven change and/or running a Transformation Office. Knowledge of UK General Insurance Claims and Aviva Change Management Business standards is preferable but not essential as you will have the opportunity to learn that.

A bit about the job:
The Claims Transformation exists to provide a holistic view of all claims change activity. This job is to co-lead the Claims Transformation Office to ensure the safe delivery of our change portfolio. There is also the opportunity to shape our change methodology i.e., how we deliver change across UKGI Claims, where our ambition is to shift away from projects that deliver scope to creating products that deliver impact and value.

Skills and experience we’re looking for:
- Knowledge of change and delivery frameworks supported by any relevant qualifications such as APM, P30, Prince 2 Qualifications- Proven experience of working in or running a Programme Management Office (PMO)- Strong commercial and financial acumen- Highly developed interpersonal, advocacy and communication skills to work effectively with individuals, teams and senior Stakeholders.- Strong report writing skills to create documents servicing Boards, Committees, and working groups.

What you’ll get for this role:
Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.- Starting salary between £60,000 - £80,000 (depending on location, skills, experience, and qualifications)- Bonus opportunity - 12% of annual salary Actual amount depends on your performance and Aviva’s.- Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.- 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts.- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.- Brilliantly supportive policies including parental and carer’s leave.- Flexible benefits to suit you, including sustainability options such as cycle to work.- Make a difference, be part of our- Aviva Communities
- and use your 3 paid volunteering days to help others- We take your wellbeing seriously with lots of support and tools.
- Take a look

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Aviva is for everyone:
We’re inclusive and

welcome everyone

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

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