Transformation Office Expert

2 weeks ago

Norwich, Norfolk, United Kingdom Aviva Full time
Transformation Office Expert

Circa £55k


You will be responsible for managing transformation projects and initiatives within set area(s), providing expertise in transformation methodologies and best practices, simplifying requirements so they are easily understood across the whole team.


You will identify and resolve issues and barriers to successful transformation, whilst working to create functional specifications for new systems and processes.

We are actively recruiting a Transformation Office Expert within the General Insurance Claims Business Unit.

This opportunity for someone who is focused on driving good outcomes and ensuring that best practice is used and shared.

Whilst the role has no people management responsibilities, you will be working with a wide range of stakeholders, so somebody with great communication skills would be a great fit.


A bit about the job:


The purpose of this role is to be a key part of the Claims PMO team ensuring the safe delivery of the Claims Change Portfolio to time, cost and quality agreements.

As part of this role, you will assess the overall process and look for ways to improve how we deliver change.

You will ensure governance is in place across the portfolio and is aligned to the Aviva Change Management Framework and promote the agreed governance with internal and external change colleagues.


This is a varied lead role that will cover: governance, financials, planning and resources, reporting, risks, change effectiveness and engagement.

Also providing deputy support to the senior PMO lead.

Skills and experience we're looking for:

  • Strong organisational / prioritisation skills
  • Able to demonstrate strong IT skills, with prior experience of using software such as Microsoft Outlook, Excel, and Word
  • Personal gravitas and credibility to manage relationships and communicate at all levels, including managing conflict and challenge
  • Makes things happen
  • being able to lead and focus on outcomes with a strong sense of responsibility. Cutting through, removing obstacles, and solving problems
  • Previous PMO or change experience, or GI claims knowledge a bonus

What you'll get for this role:

Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too.

And one of the ways we live up to that promise is by investing in you.

We have so much to offer when it comes to being an Aviva colleague.- Starting salary circa £55k (depending on location, skills, experience, and qualifications)- Bonus opportunity -10% of annual salary Actual amount depends on your performance and Aviva's.- Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

- 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme- Brilliantly supportive policies including parental and carer's leave- Flexible benefits to suit you, including sustainability options such as cycle to work- Make a difference, be part of our- Aviva Communities
- and use your 3 paid volunteering days to help others
  • We take your wellbeing seriously with lots of support and tools
  • Take a look
to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:
We're inclusive and

welcome everyone

We flex locations, hours and working patterns to suit our customers, business, and you.

Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look

here

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