Customer Service Advisor

3 months ago


Weybridge, United Kingdom Viribus Animo Recruitment LTD Full time

**Job Title**:Customer Service Advisor

**Job Type**:40 hours

**Location**:Weybridge

**Hours**:07:30 - 16:30, 08:30 - 17:30, 1 in 3 Saturdays

**Salary**:£24,000 per year

**The Role**:
As a Customer Service Advisor, we want you to bring your previous experience to the team. You'll need to demonstrate your experience dealing with our customers as you will be the first point of customer contact for the DLG Auto Services, collaborating with our customers and the respective claims and internal functions to our own high standards, as well as working to meet our customer's needs. If you love to stay busy this role is really for you.
- You will deliver high levels of customer contact and communications throughout the vehicle repairs.
- Provide Service Level Agreements, ensuring customers are contacted regarding repairs
- Identify, own, and handle the risks involved in running our business appropriate to role, following the Direct Line Group risk framework'.
- You will be accountable for your individual performance and also contributing to site performance.
- 1 year in a Customer Service over the phone/F2F - ideally from a bodyshop/dealership or insurance/claims background
- Drive to succeed
- Able to work in a fast-paced environment

**Benefits**:

- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
- Additional optional Health and Dental insurance
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus many more

**Salary**: From £24,000.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- Day shift

Work Location: In person

Reference ID: DLG#010



  • Weybridge, United Kingdom Customer Service and Call Centres Full time

    **Job Title**: Customer Service Assistant **Salary**: £26,500 per annum (Potential monthly bonus and Christmas bonus) **Location**: Weybridge, Surrey **Contract**: Permanent, full time, 40-hour week **Hours**: 7am-4.30am / 7.30am-5pm / 8am-5.30am (rota basis) - 1 Saturday in every 6 is required, hours 8-12 and paid at time and a half **COMPANY PROFILE** A...

  • Service Advisor

    3 months ago


    Weybridge, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Experienced Service Advisor required for Prestige Main Dealer in Weybridge** - 45 hours per week, 1 in 4 Saturday mornings - Prestige Franchised Car Dealership - £26,000 - £28,000 Basic + £7k Uncapped OTE Our client, a Prestige Main Dealer in the Weybridge area is currently looking to hire an experienced Service Advisor for their Automotive Aftersales...

  • Service Advisor

    4 days ago


    Weybridge, Surrey, United Kingdom Jago Consultants Full time

    Job Role – Motor Vehicle Service AdvisorSalary – Competitive PackageService Advisor Duties include:Ensuring customers are aware of service and repair work required to their vehicles in a professional mannerAdvise on estimated costs of repairs and work to be undertakenSell additional products as appropriate to customers' needsAdvise on timescales and...

  • Service Advisor

    4 days ago


    Weybridge, Surrey, United Kingdom Jago Consultants Full time

    Job Role – Motor Vehicle Service AdvisorSalary – Competitive PackageService Advisor Duties include:Ensuring customers are aware of service and repair work required to their vehicles in a professional mannerAdvise on estimated costs of repairs and work to be undertakenSell additional products as appropriate to customers' needsAdvise on timescales and...

  • Parts Advisor

    2 months ago


    Weybridge, United Kingdom HCP International Full time

    **Category**:Passenger Cars: Parts **Location**:Weybridge, Surrey, United Kingdom **Salary**:Basic salary £27,000 - £31,000 OTE of £33,000 - £37,000 **Job Ref**:1012 **ROLE DETAILS**: We are currently working closely with an high end luxury brand who are looking to recruit a **Parts Advisor**. Working in an excellent aftersales department, you will...


  • Weybridge, Surrey, United Kingdom Jago Consultants Full time

    Job Role – Motor Vehicle Service AdvisorWe are seeking a highly skilled and experienced Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will play a crucial role in ensuring the highest standard of customer service and professionalism when interacting with clients and members of the public.Key Responsibilities:Provide expert...


  • Weybridge, Surrey, United Kingdom Jago Consultants Full time

    Job Role – Motor Vehicle Service AdvisorWe are seeking a highly skilled and experienced Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will play a crucial role in ensuring the highest standard of customer service and professionalism when interacting with clients and members of the public.Key Responsibilities:Provide expert...


  • Weybridge, United Kingdom Smarter Cover Full time

    _**Sales Consultant**_ - Weybridge, Surrey,_ _KT13 0RH_ Full-time, Permanent Base Salary: £28,000.00 - £30,000.00 per year On Target Earnings: £45,000 - £60,000+ Smarter Cover Limited are a life insurance brokerage based in Weybridge, Surrey. We have been established since 2012 and are partnered with some of the UK’s most recognisable insurers...

  • Retail Sales Advisor

    3 months ago


    Weybridge, United Kingdom Brewers Decorator Centres Full time

    **Retail Sales Advisor** **Weybridge** **Salary - £13,723.00 per annum plus pension and company benefits** **20 hours per week over 4 days** **Tuesday to Friday with Saturdays on a rota** We have an exciting opportunity for a friendly and reliable Part Time Retail Sales Advisor to join the team at our Weybridge Branch to provide exceptional service to...


  • Weybridge, Surrey, United Kingdom Travelex Full time

    Job SummaryWe are seeking a skilled Travel Money Advisor to join our team at Tesco Weybridge. As a Travel Money Advisor, you will be responsible for providing exceptional customer service and supporting our retail customers with their Foreign Exchange options.Key ResponsibilitiesNurture and form relationships with customers to gain a better understanding of...


  • Weybridge, Surrey, United Kingdom Travelex Full time

    Job SummaryWe are seeking a skilled Travel Money Advisor to join our team at Tesco Weybridge. As a Travel Money Advisor, you will be responsible for providing exceptional customer service and supporting our retail customers with their Foreign Exchange options.Key ResponsibilitiesNurture and form relationships with customers to gain a better understanding of...


  • Weybridge, United Kingdom Brewers Decorator Centres Full time

    **Driver with Retail Sales Advisor Duties** **Weybridge** **40 hours per week over 5 days** **Monday to Friday with Saturdays on a rota** **Competitive Salary plus pension and company benefits** We have a great opportunity for a friendly and reliable Driver with Retail Sales Advisor Duties to join the team at our Brewers Decorator Centre in Weybridge....


  • Weybridge, United Kingdom Hedin Automotive London Ltd Full time

    **About Hedin Automotive**: Hedin Automotive, a partner of the globally renowned Mercedes-Benz brand, operates across numerous locations such as Brooklands, Croydon, West Bromley, and Dartford. Dedicated to upholding the values of both Hedin Automotive and Mercedes-Benz, we strive to offer superior automotive services. **Join Our Team: Trade Parts Telesales...

  • Senior HR Advisor

    5 days ago


    Weybridge, Surrey, United Kingdom Willmott Dixon Full time

    About the RoleWe are seeking a highly skilled and experienced Senior HR Advisor to join our People Support Centre (HR Shared Service) team. As a Senior HR Advisor, you will play a key role in providing expert HR advice and guidance to our internal customers, while also contributing to the development and implementation of HR strategies and initiatives.Key...

  • Senior HR Advisor

    5 days ago


    Weybridge, Surrey, United Kingdom Willmott Dixon Full time

    About the RoleWe are seeking a highly skilled and experienced Senior HR Advisor to join our People Support Centre (HR Shared Service) team. As a Senior HR Advisor, you will play a key role in providing expert HR advice and guidance to our internal customers, while also contributing to the development and implementation of HR strategies and initiatives.Key...


  • Weybridge, United Kingdom Hedin Automotive London - Dartford Full time

    About Hedin Automotive Hedin Automotive, a partner of the globally renowned Mercedes-Benz brand, operates across numerous locations such as Brooklands, Croydon, West Bromley, and Dartford. Dedicated to upholding the values of both Hedin Automotive and Mercedes-Benz, we strive to offer superior automotive services. Join Our Team: Trade Parts Telesales...


  • Weybridge, Surrey, United Kingdom Clinigen Full time

    Job Summary:Clinigen is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Customer Service department, you will be responsible for providing exceptional support to our global customers, ensuring their needs are met and exceeded.Key Responsibilities:Customer Support: Respond to customer...


  • Weybridge, Surrey, United Kingdom Clinigen Full time

    Job Summary:Clinigen is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Customer Service department, you will be responsible for providing exceptional support to our global customers, ensuring their needs are met and exceeded.Key Responsibilities:Customer Support: Respond to customer...


  • Weybridge, United Kingdom March Recruitment Full time

    Recruiter: Lynne Cepollina **Job Type**: Temporary Town/City: Weybridge County: Surrey Salary/rate: £25,000 - £28,000 PA Job ref: J13316 In this role you will provide excellent service to our client’s UK customers ensuring all queries and questions are resolved, order entry and credit processing and maintained. **Customer Service Coordinator...


  • Weybridge, United Kingdom PerkinElmer Full time

    To provide a support service to facilitate the repair, maintenance, calibration and certification of laboratory instrumentation, within Haleon West London Sites. In addition, be responsible for administering repair, pm and calibration work order requests, customer enquiries and associated Computerized Maintenance Management (CMMS) Records for Haleon Sites...