Customer Support Cell Leader
1 month ago
**Customer Support Cell Leader**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
Coordinate the daily work of the customer care team, facilitating cover of other work areas including Imports, Shipping and Reception.
**Your responsibilities**:
- Coordination and execution of Order Entry
- Coordination and execution of LSU Progress calls and updates.
- Supports the Imports Team for holiday cover
- Supports the Shipping Team for holiday cover
- Coordinate support of Reception area on a Rota basis
- Enter Sales Orders onto SAP ensuring a calid Quotation. Work with the Planning Team to update Order Acknowledgement date in line with planned production schedule
- Have a basic understanding of the operations process, capacity, and delivery constraints of suppliers and site.
- Use the production schedules on SAP to communicate revised dates and highlight potential issues to our customers
- Ensure Customer orders are acknowledged on time and in line with factory and supply chain capacity.
- Robust utilization of Business Systems.
- Support and proactively interface with other Functions in order to receive accurate production output and shipping forecasts.
- Meet KPIs for the team
- Attend Tier Meeting as required
**Your background**:
- Effective verbal and written communication skills.
- A proactive thinker with attention to detail.
- Ability to change direction and handle multiple responsibilities and tasks on a regular basis.
- Knowledge and high level user of Microsoft Office tools e.g. Excel, PowerPoint, Word, etc.
- Knowledge of SAP
- Strong organizational skills and attention to detail are required.
- Team attitude; eager to cooperate with others, has exceptional interpersonal-communication skills.
- Experience working within an ISO quality plan is an asset.
**More about us**:
-
Craft/mechanical Engineer
1 month ago
Stonehouse, United Kingdom RE Recruitment Full time**Craft Machine Setter** **Multiple shifts available** **Permanent-StonehouseUp to £34,000** **Due to increasing demand my client is looking for Machine Setters to join a global expanding business.** **The Role**: - To be responsible for the setting, checking and calibration of all gauging equipment within a cell. - To be responsible for thestart-up,...
-
Mechanical Engineer
1 month ago
Stonehouse, United Kingdom RE Recruitment Full time**Mechanical Engineer** **Multiple shift patterns available** **Permanent - StonehouseUp to £34,000** Due to increasing demand my client is looking for Machine Setters to join a global expanding business. The Role: - To be responsible for the setting, checking and calibration of all gauging equipment within a cell. - To be responsible for the start-up,...
-
Team Leader
2 days ago
Stonehouse, United Kingdom Hydro International Full time**Job Title - **Team Leader **Location - **Eastington **Job type - **Permanent **Hours - **38 hrs **Reports to**: Production Manager **Responsible for**: Hydro Welders and Production Support - Hydro International, a CRH Company, is a leading global provider of advanced products, services, and expertise to help municipal, industrial and construction...
-
2nd Line Support Technician
4 weeks ago
Stonehouse, United Kingdom i2i Recruitment Consultancy Full time2nd Line Support Technician - Perfect for Young IT Professionals looking for a step up Stonehouse £24,500 - £32,000 This is an excellent opportunity for an 2nd Line Support Technician or experienced Support Analyst to join my client who are a market leader in their industry! Having grown year on year and have new markets they are looking to expand into,...
-
1st Line Support Engineer
4 weeks ago
Stonehouse, United Kingdom i2i Recruitment Consultancy Full time1st Line Support Technician - Perfect for young professionals looking to kick start a career in tech £19,500 - £24,500 Stonehouse My client is a UK market leader in their field and due to company expansion, they are seeking to recruit a new 1st Line Support Technician to join their team. They are looking for an individual who is hungry to learn, has a...
-
Calibration and L Mag Flowline Team Leader
3 days ago
Stonehouse, United Kingdom Page Group Full timeSupervise a shift's team progress against work plans as defined by production management to ensure the proper use of machinery, equipment and assembly lines within a production area. Cooperate with the unit supervisor to create an effective work environmentand reinforce production schedules, efficiency and quality **Client Details** One of the world's...
-
Through Life Support
1 month ago
Stonehouse, United Kingdom CareerBliss Full timeRole:Through Life Support & Delivery SpecialistsLocation:Gloucestershire | HybridContract Type:PermanentSalary:£27k - £36k, depending on experienceExciting Career Opportunities in Through-Life Support and Service DeliveryJoin Our client, a trusted leader with over six decades of experience in Engineering and Equipment supportability services and be part of...
-
Customer Sales Coordinator
5 days ago
Stonehouse, United Kingdom Anderson Recruitment Ltd Full timeOur client who are an innovative and family run business based in Stonehouse, have an exciting opportunity for Customer Sales Coordinator to join them on a permanent basis. This is a great time to join the company as they have exciting future expansion and growth plans! The ideal candidate will be someone who wants to own the operational administration,...
-
Customer Service Advisor
2 days ago
Stonehouse, United Kingdom Customade Full timeJob Advert **Customade** **Group** is a manufacturer and supplier of uPVC and aluminium windows and doors to trade customers. We are pleased to announce that we now have an opportunity for a Customer Service Advisor to join our team in Stonehouse. Reporting to the Customer Service Supervisor, the role requires all customer complaints and queries assigned...
-
Through Life Support
1 month ago
Stonehouse, United Kingdom Indotronix Avani UK Ltd Full timeRole:Through Life Support & Delivery SpecialistsLocation:Gloucestershire | HybridContract Type:PermanentSalary:£27k - £36k, depending on experienceExciting Career Opportunities in Through-Life Support and Service DeliveryJoin Our client, a trusted leader with over six decades of experience in Engineering and Equipment supportability services and be part of...
-
Through Life Support
2 months ago
Stonehouse, United Kingdom Indotronix Avani UK Ltd Full timeRole:Through Life Support & Delivery SpecialistsLocation:Gloucestershire | HybridContract Type:PermanentSalary:£27k - £36k, depending on experienceExciting Career Opportunities in Through-Life Support and Service DeliveryJoin Our client, a trusted leader with over six decades of experience in Engineering and Equipment supportability services and be part of...
-
Cleaner (Part-time)
1 month ago
Stonehouse, United Kingdom Premier Support Services Full time**We are looking to recruit 1 x Cleaner required for Monday to Friday starts 6am to 11am cleaning in a office environment.** **Payrate: £12.45 per hour** The initial principle duties of a Cleaner will include: - Working within a warehouse environment, offices & welfare areas - Mopping, sweeping, vacuuming - Wiping and sanitising within a warehouse...
-
Through Life Support
1 month ago
Stonehouse, United Kingdom Indotronix Avani UK Ltd Full timeRole:Through Life Support & Delivery SpecialistsLocation:Gloucestershire | HybridContract Type:PermanentSalary:£27k - £36k, depending on experienceExciting Career Opportunities in Through-Life Support and Service DeliveryIn order to make an application, simply read through the following job description and make sure to attach relevant documents.Join Our...
-
Customer Service Coordinator
7 days ago
Stonehouse, United Kingdom Dairy Partners Full timeDairy Partners are a long established family owned British dairy company supplying UK and overseas markets. We manufacture a range of pasta filata cheese products including mozzarella and pizza cheese in various formats for some of the leading food companies across the globe. We work in close partnership with British dairy farmers as well as customers...
-
Service Support Assistant
2 weeks ago
Stonehouse, United Kingdom ABB Full time**Service Support Assistant**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
IT Onsite Support Technician
2 months ago
Stonehouse, United Kingdom Jefferson Wells Full time**Role**: IT Onsite Support Technician **Location**: Stonehouse One of our long-standing global technology partners are look for an IT onsite support analyst, this is a great opportunity to join at an exciting time as they are leading within their field driving innovation within energy. As the Onsite Support Analyst, you will be responsible for serving as...
-
Service Support Assistant
7 days ago
Stonehouse, Plymouth, United Kingdom ABB Full timeService Support AssistantTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...
-
Deskside Support Engineer
1 month ago
Stonehouse, United Kingdom Cerco IT LTD Full timeAbout the role This is a full-time permanent position working Monday to Friday, 7.5-hours per day between the hours of 08:00 - 18:00. Responsibilities will include: - Incident management & resolution - IMACDs - Installations, Moves, Additions, Changes and Deletions - Provide onsite Hardware Break/Fix support (Dell) and manage OEM warranty provider -...
-
Customer Care and Product Coordinator
4 weeks ago
Stonehouse, United Kingdom The Great British Card Company Full timeThe Great British Card Company (GBCC) is one of the UK’s largest independent greeting card publishers supplying customers including major charities, high street specialists, supermarkets, and garden centres both in the UK and via distributors overseas. We publish and sell in excess of 20 million cards every year, both all year round and seasonal, as well...
-
Support Desk Analyst
1 month ago
Stonehouse, United Kingdom G B Solutions Full time**Support Desk Analyst** **£26,000 - £32,000** **Stonehouse** Our innovative, thriving client, is seeking a Support Desk Analyst on a full time, permanent basis. The appointed Support Desk Analyst will be joining a company that put its employees at the centre of its success. The Support Desk Analyst will be the primary contact for technical support....