Hotel Services Assistant-37.5 Hours

6 months ago


Norwich, United Kingdom Spire Healthcare Full time

**Hotel Services Assistant | Competitive Salary plus excellent benefits | Spire Norwich Hospital | Full -Time 37.5 hours per week. Variable Shifts**

**Spire Healthcare’s Norwich Hospital have an exciting opportunity for a Hotel Services Assistant to join our team on a Full Time and Permanent basis. **Working 37.5 hours per week on variable shifts.**

At Spire Healthcare, caring is our passion and our vision is to be recognised as a world class healthcare business. We’re committed to looking after people, both patients and colleagues.

**Duties and Responsibilities**
- Ensuring meals and beverages are delivered to patients’ rooms
- Responding to any ad-hoc requests from patients to ensure their comfortable stay
- Assisting the catering and housekeeping teams with day-to-day duties
- Making sure patients feel they are receiving a first class service at all times

**Who we're looking for**

Essential
- A customer service-focused approach
- Excellent communication and interpersonal skills
- Previous experience in hospitality is desirable but not essential

**Benefits**

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance We commit to our employee’s well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**_For us, _**_it's more than just treating patients; it's about looking after people. _**

About Us: At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We’re committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

We have achieved our market leading position because of our Purpose, which is to _'make a positive difference to people's lives through outstanding personalised care' _. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.

About the Team: Spire Norwich Hospital is part of the UK’s most respected private hospital groups who strive to make a positive difference to patients’ lives through outstanding personalised care. We provide a full range of treatments and offer fast access to expert healthcare, from consultations, diagnosis, procedures, treatments and aftercare.


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