Guest Service Assistant

5 months ago


Norwich, United Kingdom Aimbridge Hospitality Full time

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.

What is in it for you?

As part of the Aimbridge team, you will have access to a suite of benefits that include

  • Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
  • Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
  • 24/7 access to our employee assistance programme
  • Career and lifestyle breaks – Allowing you to take time off for key life events.
  • Volunteer days – Up to two days per year to support a charity of your choice

A day in the life of…

As  Guest Service Assistant , you will be the first point of contact for most of our guests. Your role will be to welcome guests from all over the World with a friendly smile and exceptional service. You will work closely with your team mates to ensure that together each shift is smooth and efficient and deliver the best possible guest experience every time.

Based in the Mercure Norwich Hotel you will be part of a  team of passionate people who know that being the best doesn’t always mean working around the clock. 

What do we need from you?

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. 

At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.



  • Norwich, Norfolk, United Kingdom Aimbridge Hospitality Full time

    About UsAimbridge Hospitality EMEA is a leading hospitality company with a portfolio of over 1,600 hotels and resorts worldwide. We are proud to partner with prominent brands such as Hilton, Accor, Marriott, and IHG, as well as small independent hotels.In this role, you will be responsible for providing exceptional guest service as a Guest Service Assistant....


  • Norwich, Norfolk, United Kingdom Aimbridge Full time

    Aimbridge Hospitality EMEA seeks a skilled Guest Service Assistant to join its team at Mercure Norwich Hotel. As a front desk representative, you will be the primary point of contact for most guests, requiring strong communication and interpersonal skills. Your role will involve working closely with colleagues to deliver seamless shifts and provide...


  • Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    About the Role">We are seeking a highly organized and efficient Client and Service Delivery Assistant to join our team at Service Service Employment Agency Limited. This is an exciting opportunity for someone with excellent communication skills, attention to detail, and the ability to work independently. ">The successful candidate will be responsible for...


  • Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Are you looking for a challenging and rewarding role in financial services? We have an exciting opportunity for a Financial Services Assistant Manager to join our team at Service Service Employment Agency Limited.Job DescriptionThis is an ideal opportunity for a driven individual to provide high-level financial planning support and servicing to clients. The...


  • Norwich, United Kingdom Service Service Full time

    We are looking for a highly motivated, very personable, IT-literate customer service advisors to join a young, dynamic, professional services organisation that provides a full range of support for a selection of international e-retailers, brands and manufacturers.The small but busy team of customer service advisors provide customer support to 20 + e-commerce...


  • Norwich, United Kingdom Service Service Full time

    We are looking for a highly motivated, very personable, IT-literate customer service advisors to join a young, dynamic, professional services organisation that provides a full range of support for a selection of international e-retailers, brands and manufacturers. The small but busy team of customer service advisors provide customer support to 20 +...


  • Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    **Company Overview**We are a well-established Financial Planning firm based in the outskirts of Norwich, with an excellent working environment where you are well looked after and valued.Our team is dedicated to providing exceptional service to our clients, and we are seeking an experienced Administrator with a strong background of working in an IFA Practice...


  • Norwich, United Kingdom Service Service Full time

    **Financial Planner Assistant** My client is looking for an experienced Financial Planner Assistant to join their established Financial Planning team; this is an excellent opportunity to join a well-established team of wealth management and retirement provision, professionals. My client is one of the county’s leading employers, with excellent...


  • Norwich, Norfolk, United Kingdom COSMO Full time

    COSMO Authentic World Kitchen is a renowned dining establishment inspired by the best five-star hotels in the world.Job DescriptionThis Full-time position offers an exceptional opportunity to join our team as a Food and Beverage Assistant.You will be responsible for providing outstanding service to our guests, ensuring a memorable dining experience. Key...


  • Norwich, Norfolk, United Kingdom ODEON Cinemas Full time

    About the RoleThis job is an excellent opportunity to develop your guest service skills in a fast-paced film industry environment. As a Beverage Service Professional at ODEON Cinemas, you will work with a diverse and inclusive team to provide exceptional service to our guests.Key ResponsibilitiesDevelop your guest service skills in a flexible working...


  • Norwich, Norfolk, United Kingdom COSMO Restaurant Group Full time

    Role OverviewCOSMO Restaurant Group is seeking a skilled Restaurant Assistant to provide exceptional customer service and contribute to a seamless dining experience. As a key member of our team, you will be responsible for taking orders, serving drinks, and ensuring guest satisfaction is consistently high.Key ResponsibilitiesTake orders from guests in a...


  • Norwich, Norfolk, United Kingdom Holiday Inn Leeds Garforth Full time

    Job Description: Our ideal candidate will have a passion for delivering exceptional food service and a talent for leading a team. They will be able to create a positive work culture and motivate their team to achieve high standards of quality and customer satisfaction.\Key Responsibilities: • Lead an efficient and effective kitchen service, ensuring...


  • Norwich, Norfolk, United Kingdom Aimbridge Full time

    About the RoleAs a Housekeeping Attendant, you will play a vital role in ensuring the comfort and satisfaction of our guests. Your primary responsibility will be to clean and maintain guest bedrooms and bathrooms, replenish amenities, and ensure linen is laundered in a timely manner.Key ResponsibilitiesClean and maintain guest rooms, including dusting,...


  • Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    A Financial Planning Assistant role has become available at Service Service Employment Agency Limited, offering an excellent opportunity to enhance your career in wealth management.This is a full-time vacancy with the possibility of flexible working hours. As a Financial Planning Assistant, you will provide exceptional support to Financial Planners, ensuring...


  • Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    About This Opportunity:This is an exceptional chance to become part of a leading firm in wealth management, collaborating with a team of experts who deliver exceptional service and professionalism.To succeed in this role, you will need at least four years of experience in comprehensive financial planning. Familiarity with Intelligent Office is highly...


  • Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Job OverviewService Service Employment Agency Limited is seeking an experienced Financial Planning Assistant to join their team in Norwich. This role offers a unique opportunity for individuals to work with a reputable employer who promotes from within and encourages staff development.Salary and BenefitsThe estimated salary for this position is £25,000 -...


  • Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Job Title:Financial Services AdministratorAbout the Role:We are seeking an experienced financial services administrator/trainee paraplanner to join our boutique advice practice in Norfolk. As a key member of our team, you will be responsible for liaising with advisers and colleagues on all aspects of the business process.Duties and Responsibilities:Liaise...


  • Norwich, Norfolk, United Kingdom Britannia Hotels Full time

    Customer Service RepresentativeThe Sprowston Manor Hotel seeks a Customer Service Representative to join our Front Office team. Our hotel, situated in a peaceful countryside location, offers luxurious accommodations with various amenities, including a golf course, fitness center, and conference facilities.Estimated Salary: £23,000 - £27,000 per annum,...


  • Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Join us at Service Service Employment Agency Limited as a Financial Planning Assistant and become part of a dynamic team dedicated to excellence in wealth management. With a strong background in holistic financial planning, you will be responsible for supporting our Financial Planners in delivering high-quality services to our clients.Your key...


  • Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Job Summary\We are seeking an experienced Financial Services Administrator to join our team at Service Service Employment Agency Limited. As a key member of our administrative staff, you will provide proactive support services to our advisers and clients.\In this role, you will be responsible for arranging plans and investments as recommended by our...