Service Department Assistant
3 weeks ago
Service Department Assistant required to join our friendly team. Adventure Leisure Vehicles are a Caravan and Campervan dealership with onsite Approved Workshop Scheme Service Centre based in Tebay, Cumbria just off Jct 38 M6.
This key position has a major part to play in achieving our dealership success, providing a professional experience to our Service customers.
**The Role**:
- Meet and greet our Service customers
- Booking vehicles into the department for work to be carried out
- Maintaining our workshop schedule
- Checking vehicles upon arrival and before despatch
- Informing customers of the progress of their vehicle
- Finalising the invoice on completion of required work
- Process warranty claims
- Running small eBay store
- Maintaining purchase orders for parts
**Skills Required**:
- Customer service skills
- Be able to pay attention to detail
- Ability to work well with others
- Patience and the ability to remain calm in stressful situations
- Ability to accept criticism and work well under pressure
- Excellent verbal communication skills
- Active listening skills
- Good numeracy skills
- Excellent telephone manor
- Able to use a computer and Microsoft Office software packages competently
**Working hours**:
- 8:30-17:00: Tuesday - Friday
- 8:30-1600: Friday
- 10:00-15:00 Saturday
In exchange for your contribution to the team, a generous salary package, holidays plus bank holidays and workplace pension.
If you would like to know more about this exciting opportunity, please get in touch and send your CV to find out more
**Salary**: £20,000.00-£24,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Yearly bonus
Work Location: In person
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