Customer Service Assistant

2 weeks ago


Penrith, United Kingdom Avanti West Coast Full time

Ready to be part of our Stations Team at Penrith?

If there's nothing you like better than learning new things and meeting new people, then you could be just who we're looking for. You should be shiny-shoed neat and professional - as well as a good listener and a master of thinking on your feet.

**Essentials of the role include**:
- Provide pro-active assistance, information and guidance to all T.O.C's customers. Meet passengers throughout the station, platforms, concourse and all public areas.- Such assistance must include seeking out customers with particular travel requirements (e.g. severed connections or help with routine platform interchange), taking the initiative in solving problems and providing reassurance.- Ensure the safe and punctual departure of all services in accordance with laid down procedures when required.- To be well presented, wear uniforms maintained in good order (including name badges) and trained to have a thorough knowledge of all T.O.C's services and products.

As you can imagine, this is an important role for us so we really need the right person. We don't just want someone who can answer questions, we want a team player who can help customers on their way with a big beaming smile.

At Avanti West Coast, we value the differences that make each of us outstanding Avanti West Coast recognises the benefits of building a diverse workforce and employing people from diverse backgrounds, which includes their race, religion, age, gender, gender identity, disability and sexual orientation.

Everyone who joins Avanti West Coast becomes part of our close knit team. We're committed to ensuring that Avanti West Coast is inclusive, a place where people are encouraged to be themselves, and not an edited version to fit in. A place where differences are encouraged, recognised, accepted and put to good use



  • Penrith, United Kingdom Booths Full time

    Part Time Customer Assistant, Specialist Advertised Salary: £11.50 Job Description: Booths is more than just a well-loved store. It's a family. It’s about the People, the Product and the Place. We’ve been a family-run business since 1847 and joining our team really does feel like joining a caring, supportive family. You feel special and each...


  • Penrith, United Kingdom Booths Full time

    SPECIALIST CUSTOMER ASSISTANT Advertised Salary: £11.50 Job Description: Booths is more than just a well-loved store. It's a family. It’s about the People, the Product and the Place. We’ve been a family-run business since 1847 and joining our team really does feel like joining a caring, supportive family. You feel special and each day we all...


  • Penrith, United Kingdom Booths Full time

    TRADING CUSTOMER ASSISTANT Advertised Salary: £11.50 Job Description: Booths is more than just a well-loved store. It's a family. It’s about the People, the Product and the Place. We’ve been a family-run business since 1847 and joining our team really does feel like joining a caring, supportive family. You feel special and each day we all work...


  • Penrith, United Kingdom theidol.com Full time

    Looking for an exciting and rewarding career? Team Idol are expanding and looking for a customer services administrator to join our team. Salary range of £20,100 - £25,000 depending on experience (full-time equivalent). We are part of the Legal & General group and partner with household brands such as GoCompare and ComparetheMarket. We pride ourselves...


  • Penrith, United Kingdom Cumbria Action for Sustainability Full time

    **About us** Our goal is to CAfS mission is to achieve net zero by 2037 or sooner by promoting and facilitating low carbon living and its benefits. We provide practical support for the development of low carbon plans and policies for places, communities, businesses, local authorities, other organisations, and individuals.. Our work environment includes: -...


  • Penrith, United Kingdom Saint-Gobain Full time

    **British Gypsum is looking for an 12-month contract Customer Service Advisor!** **Access to your own transport will be essential as this role is based on a site with limited public transport links** Our **Customer Service Advisors** are essential to our success and a critical part of our customer’s positive experience with us. In this role, you will be...


  • Penrith, United Kingdom British Gypsum Full time

    **The Role** **Access to your own transport is essential for this role due o the lack of public transport links** **British Gypsum is looking for an 12-month contract Customer Service Advisor!** Our **Customer Service Advisors** are essential to our success and a critical part of our customer's positive experience with us. In this role, you will be a...


  • Penrith, United Kingdom British Gypsum Full time

    **British Gypsum is looking for an 12-month contract Customer Service Advisor!** **Access to your own transport will be essential as this role is based on a site with limited public transport links** Our **Customer Service Advisors** are essential to our success and a critical part of our customer’s positive experience with us. In this role, you will be...

  • Customer Assistant

    1 month ago


    Penrith, United Kingdom Booths Full time

    **Customer Assistant (Trading) 18+ Years Old**: - Location- Penrith- Discipline: - Retail- Job type: - Permanent- Salary: - £9.89-10.00- Job ref: - 015262- Published: - about 4 hours ago- Expiry date: - 09 Feb 2023 11:59Booths is more than just a well-loved store. It's a family. It’s about the People, the Product and the Place. We’ve been a family-run...

  • Customer Assistant

    1 month ago


    Penrith, United Kingdom Booths Full time

    **Customer Assistant (Specialist) 18+ Years Old**: - Location- Penrith- Discipline: - Retail- Job type: - Permanent- Salary: - £9.89-10.00- Job ref: - 015505- Published: - about 1 hour ago- Expiry date: - 09 Mar 2023 11:59**Advertised Salary**: £9.89- £10.00 Booths is more than just a well-loved store. It's a family. It’s about the People, the Product...


  • Penrith, Cumbria, United Kingdom Booths Full time

    Part Time Customer Assistant, Specialist Advertised Salary: £11.50 Job Description: Booths is more than just a well-loved store. It's a family. It’s about the People, the Product and the Place. We’ve been a family-run business since 1847 and joining our team really does feel like joining a caring, supportive family. You feel special and...


  • Penrith, Cumbria, United Kingdom Booths Full time

    SPECIALIST CUSTOMER ASSISTANT Advertised Salary: £11.50 Job Description: Booths is more than just a well-loved store. It's a family. It’s about the People, the Product and the Place. We’ve been a family-run business since 1847 and joining our team really does feel like joining a caring, supportive family. You feel special and each day we...

  • Customer Assistant

    1 week ago


    Penrith, Cumbria, United Kingdom Booths Full time

    TRADING CUSTOMER ASSISTANT Advertised Salary: £11.50 Job Description: Booths is more than just a well-loved store. It's a family. It’s about the People, the Product and the Place. We’ve been a family-run business since 1847 and joining our team really does feel like joining a caring, supportive family. You feel special and each day we all...


  • Penrith, United Kingdom Adventure Leisure Vehicles Ltd Full time

    Service Department Assistant required to join our friendly team. Adventure Leisure Vehicles are a Caravan and Campervan dealership with onsite Approved Workshop Scheme Service Centre based in Tebay, Cumbria just off Jct 38 M6. This key position has a major part to play in achieving our dealership success, providing a professional experience to our Service...

  • Customer Assistant

    1 month ago


    Penrith, United Kingdom Booths Full time

    **Customer Assistant (Trading) 18+ Years Old**: - Location- Penrith- Discipline: - Retail- Job type: - Permanent- Salary: - £9.89-10.00- Job ref: - 015508- Published: - about 6 hours ago- Expiry date: - 09 Mar 2023 11:59**Job Description**: Booths is more than just a well loved store. It's a family. Maybe it's because we've been a family-run business since...

  • Customer Assistant

    4 weeks ago


    Penrith, United Kingdom Booths Full time

    **Customer Assistant (Specialist) 18+ Years Old**: - Location- Penrith- Discipline: - Retail- Job type: - Permanent- Salary: - £10.58-10.66- Job ref: - 016443- Published: - about 1 hour ago- Expiry date: - 22 May 2023 10:59**Customer Assistant (Specialist) 18+ Years Old** Booths is more than just a well-loved store. It's a family. Maybe it's because we've...

  • Tyre Retail Assistant

    4 weeks ago


    Penrith, United Kingdom Protyre Full time

    **Retail Assistant (Service Advisor)** Protyre is looking for an enthusiastic Retail Assistant to join our growing team. We are a fast-growing national automotive company offering superb training and development opportunities. Reporting to the Centre Manager will be responsible for dealing directly with customers both in person and on the phone, to help...


  • Penrith, United Kingdom The Best Connection Employment Group Full time

    **Deli/Customer Service Assistant - Immediate Support Needed** We are currently seeking dedicated individuals to join our team at our Petrol Filling Station as Deli Assistants. With an immediate need for support, this is an excellent opportunity for individuals with customer service and catering experience. **Shift Pattern**: - We operate on a 3-week...

  • Shop Assistant

    1 week ago


    Penrith, United Kingdom Red news Full time

    **Responsibilities**: - Greet customers in a friendly and professional manner. - Provide customers with product information and assistance. - Assist customers in finding the products they need. - Process payments and handle cash transactions. - Maintain a clean and organized store environment. - Assist in stocking shelves and setting up displays. - Keep...

  • Catering Assistant

    1 month ago


    Penrith, United Kingdom The Fire Fighters Charity Full time

    **Job Title** Catering Assistant **Reference Number** JHCA01 **Location** Penrith **Contract Type** Part-Time Permanent **Salary** £5288.74 per Annum **Closing Date** 30/09/2023 **Job Specification** Click to Download **Catering Assistant - Part Time** Eamont Bridge, Penrith 9.33hrs per week (Worked over a 3 week rota) - Week 1 Tuesday and...