Customer Service Administrator
2 weeks ago
Role: Customer Service Administrator
**Salary**: 23-25k Dept on Exp Location:
Location: Hybrid, Derby
- 2 days home working Hours 37.5 Mon-Fri (Flexi on start and finish times)
We are looking for an experienced Customer Service Administrator to join a busy IT firm working as a pivotal point of contact for business customers.
The role will involve:
- Taking requests from business clients and preparing quotations
- Following up quotes and relationship building with customers
- Liaising with other areas of the business to establish the best solution for a customer
- Providing customer updates on orders and timescales
- Organising deliveries with 3rd parties
- Placing orders with suppliers for equipment
- Updating CRM system
- Experience of delivering excellent customer service
- Ability to build and maintain relationships with customers
- Good Administration skills
- Ability to work on own initiative and juggle multiple projects
Keywords: Administration/Customer service/Service coordinator/Sales Administrator
INDHP
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00-£25,000.00 per year
**Benefits**:
- Flexitime
- Work from home
Schedule:
- Day shift
- Monday to Friday
Work Location: One location
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