Temp Customer Service Administartor

1 month ago


Derby, United Kingdom SF Recruitment Full time

SF Recruitment are working in partnership with a highly reputable client of ours based in Derby. Our client is looking for a temporary Customer Service Administrator to join their friendly and supportive team. You will be assisting their busy customer servicesdepartment with a backlog of queries relating to customer orders and shipment details. Our client needs someone for at east 8 weeks, however its likley this will be reviewed and extended due to the current workload, therefore all applicants must be immediatelyavailable and must be able to commit for at least 8 weeks.
Main duties will include
- Answering inbound calls from customers
- Update customers on the progress of their orders
- Liaise with distribution centres
- Liaise with suppliers
- Resolving queries and dealing with complaints
- Liaising with other departments and stakeholders of the business
- Inputting data onto the CRM
- General administration
Hours of work will be Monday to Friday 8.30am - 5pm (37.5 hours).



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