Customer Service Advisor

2 weeks ago


Derby Derbyshire, United Kingdom Service Care Solutions Full time

Job Title - Customer Service Advisor

Location - Derby DE1

Contract - Temp - 6 months

Hours - 25 or 37

Role summary -

This company is seeking a highly motivated and enthusiastic Customer Service Advisor to join their team. As a Customer Service Advisor, you will be responsible for delivering a face-to-face service from the company's reception. You will assist customers to access services and complete online application forms, provide advice and signpost information, and handle a wide range of customer queries regarding the clients' services.

Key Responsibilities:

Deliver a face-to-face service from the reception.
Assist customers to access services and complete online application forms.
Provide advice and signpost information.
Handle a wide range of customer queries regarding clients servicesRequirements:

Excellent communication and interpersonal skills
Ability to work under pressure and handle difficult situations
Good IT skills and knowledge of Microsoft Office
Previous experience in a customer service role
Ability to work independently and as part of a teamIf you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)#J-18808-Ljbffr

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