Internal Only

2 months ago


Yate, United Kingdom South Gloucestershire Council Full time

**How you'll make a difference**:
***
- As a Financial Assessment & Benefit Officer you will make a difference by supporting residents, by carrying out financial assessments for clients with assessed care needs identified by the Children, Adults and Health department, making sure that they only pay what they can afford towards the cost of their care and support. You will be working within a frontline service collecting sensitive information, assisting clients in the completion of the financial assessment where needed, ensuring the billing of charges is carried out within a reasonable timeframe, assisting with the initial stages of income recovery for social care charges, along with ensuring that clients receive all the benefits to which they are entitled to, maximising their income.**What will you be doing?**
- In this role you will assess the financial liability of clients to pay a contributions towards the cost of residential and non-residential services which have been identified to meet their needs. This includes services such as care in their own home, day care services, or care in a residential setting.
- The role will involve all elements of a financial assessment such as considering disability related expenditure and dealing with Deferred Payment Agreements.
- You will work in conjunction with internal Finance teams to ensure billing of charges is carried out within a reasonable timeframe and assist with initial stages of income recovery.
- You will also undertake financial assessments in connection with Children’s Services for payments such as adoption allowances and Guardians allowances.

**What we need from you**:
***
- You will hold a minimum of 5 GCSE’s (or equivalent), which must include Mathematics and English.
- Experience of working in a relevant specialist environment, ideally with a good understanding of welfare benefit entitlement.
- Knowledge or experience within an organisation that financially assesses clients in respect of their income and/or expenditure.
- It is essential you have excellent customer care skills with an ability to communicate clearly and effectively, and be able to understand and explain complex issues.

You will have experience of working as part of a team as well as able to use own initiative to effectively deliver a quality service within tight deadlines.Please note that due to the nature of this role it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained for this post.

**How a career at South Gloucestershire Council is different**:
***
- We know our team work best when they have balance in their lives and we offer genuine flexibility to help them achieve that **work/life balance**.
- We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our **training and development **offer, which helps make the greatest long-term difference in work.
- Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.- We’re providing essential services across our internal network to ensure we can fully support our community.
- We’re positive and forward thinking, always looking for new and innovative ways of working work and we’re ambitious about the future.
- We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.**We’re making a difference, be part of it**

**This post is restricted to permanent and temporary employees of South Gloucestershire Council only.**
- Interviews will be held week commencing 8th January 2024.-
**#LI-DNI**

**Salary From**:

- £30,296

**Salary To**:

- £33,024

**Hours per week**:

- 37

**Vacancy type**:

- Permanent

**Location**:

- Yate

**Team**:

- Revenues and Benefits

**Advertising End Date**:

- 11 Dec 2023


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