Customer Service Specialist

3 days ago


Leatherhead, United Kingdom Tate Full time

**Customer Service Specialist - Leatherhead - Hybrid £23,000 - £24,000**

A fantastic opportunity has arisen for an enthusiastic and Customer -orientated person to join our wonderful client in Leatherhead. They are expanding, and their business is continuing to go from strength to strength. The company are at the top of their game and need another staff member to come and grow with the rest of the team. The biggest part of the role is Communicating with customers, understanding their needs, and ensuring a smooth service. The company are also offering an extensive benefit package.

As a hybrid working Customer Services Advisor you will provide front line support to customers and clients by providing an efficient and effective service, delivering first time contact resolution in a timely and accurate manner.

You will deal with enquiries and requests in a courteous manner, aiming to resolve the enquiry and provide an excellent level of service. You will be based at home for the majority of the time, but you will be required to work within the head office in Leatherhead for one or two days every other week. Therefore, you will need to live locally to the office or a commutable distance as your attendance in the office may become more frequent in the future.

**Required**:

- Demonstrates the competencies for the role
- Experience of working in a customer focused environment
- Excellent telephone manner
- Good verbal and written communication skills
- Previous experience of working to targets
- Ability to work under pressure in a scheduled environment
- Good keyboard skills
- Call centre experience

Tate is acting as an Employment Business in relation to this vacancy.



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