Customer Onboarding Specialist

3 weeks ago


Leatherhead, Surrey, United Kingdom Premium Credit Limited Full time
About Premium Credit Limited

Premium Credit Limited is a leading provider of insurance premium finance and annually charged services. With over 5 million customers through a network of almost three thousand partners, we continue to grow and thrive.

Our commitment to excellence has earned us a Net Promoter Score of +78, a Glassdoor rating of 4.5, and a Silver Sustainability medal.

Agency Setup Specialist Role

This exciting opportunity involves providing administrative and processing support to customers and partners, identifying process and operational improvements that meet our client and regulatory needs.

You will be the subject matter expert and main processor of partner facilities for set up and continued maintenance.

  1. Complete duties within standard operating procedures and work to personal targets
  2. Liaise with internal and external customers via telephone and email
  3. Onboard partners to PCL systems, maintaining and updating details as required
  4. Complete daily reporting for internal and external stakeholders
  5. Prepare and key data and other administrative duties
  6. Participate in meetings and projects, providing insights and ensuring procedure documents are created and maintained

The ideal candidate will have high levels of attention to detail, IT skills across MS Office, particularly Outlook, Word, and Excel, and experience within a financial services environment.



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