Customer Service Advisor

4 days ago


Coalville, United Kingdom Pertemps Full time

**Customer Service Advisor
Coalville, Leicester
Monday to Friday, 9am - 5pm, 37.5 hours per week.
Circ£25,000**
**Duties**
Liaise with internal customers on all aspects of the business
Ensure customer satisfaction and a high quality of service are maintained at all times
Investigate, resolve and answer all customer enquiries promptly within the Customer Service guidelines
Act as a point of contact between internal departments and customers
Experience of working in a customer service/call centre function with a confident approach.
Experience of Web and telephone enabled CRM systems
Supply Chain and Logistics knowledge would be advantageous
Strong communication and engagement skills (written and verbal)
PC Literate
Please contact Ruth on for further information.



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