Customer Service Assistant
4 months ago
Aston Services Group Ltd is currently looking for a centre support assistant who would be holding a current SIA License (Not essential) to provide permanent security and cleaning to Byron Place Shopping Centre in Seaham.
**What we are looking for..**
- A good appreciation of customer service
- Hardworking and reliable
- Polite and professional
**This Position is permanent working a rota of.**
**4 days on / 4 days off (4 earlies / Then 4 Lates) Avg 38hrs per week over the Year**
**1. 0600hrs-1700hrs**
**2. 0900hrs-2000hrs**
- Your duties will include:
- Excellent Customer Service skills
- High vigilance to ensure a safe / secure working environment
- Liaising with Centre Management
- Dealing with incidents on site reporting to management
- Have an understanding of health & safety
- Patrolling external areas
- Cleaning Tasks are a Must (Centre Mall & Carpark)
- Have good report writing skills
Full uniform is provided (head to toe)
Must be punctual and have the ability to think on your feet.
You must have the following:
- Appropriate & current SIA License - Door Supervision or Manned Guarding (frontline) & CCTV is a requirement but NOT essential as training can be given.
- Excellent written and verbal communication skills
- Strong observational skills
- Good understanding of Security requirements / functions
- Good understanding of Cleaning requirements
- Full 5 year checkable history
- Experience dealing with emergency situation
**Job Type**: Permanent
**Salary**: £11.00 per hour
Licence/Certification:
- SIA - door supervisor licence.
- SIA - Manned Guarding
- SIA - CCTV
**Salary**: £11.00 per hour
**Benefits**:
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
Schedule:
- Day shift
- Holidays
- Overtime
- Weekend availability
Ability to commute/relocate:
- Seaham, SR7 7DR: reliably commute or plan to relocate before starting work (required)
**Experience**:
- security: 1 year (preferred)
Licence/Certification:
- SIA (preferred)
Work Location: In person
**Salary**: £10.52-£11.00 per hour
**Benefits**:
- Cycle to work scheme
- Flexitime
- On-site parking
Flexible Language Requirement:
- English not required
Schedule:
- Day shift
- Flexitime
- Overtime
- Weekend availability
Ability to commute/relocate:
- Seaham: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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