Customer Service Representative

3 months ago


Seaham, United Kingdom William Hill Full time

**Location**

Tyne & Wear COUNTY DURHAM CHURCH STREET SR7 7HQ

**Contract type**

Part-time

**Salary**

£10.50 rising to £10.90 after passing probation

**Hours**

16
- People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and work.- If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that goes one better, with plenty of incentives to keep you motivated along the way**You will be responsible for**:

- Welcoming customers with a friendly face
- Processing bets and assisting with customer queries
- Helping customers by demonstrating how to use betting terminals
- Building relationships with our customers and providing an excellent customer service
- Championing safer gambling at all times
- Supporting managers with shop displays and opening / closing activities as required

**Working Patterns**:

- Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday

**What do you need to be successful?**
- Age 18+ (it’s a legal requirement)
- Have a passion for delivering great customer service
- Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life

**What's in it for you?**
- We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we’re on your side:

- **_Working hours_**: We’ve a range of full and part-time hours on offer.
- **_Compensation_**: We pay the National Living Wage as a minimum, not just to people aged over 25. What’s more, you can earn a quarterly performance bonus too.
- **_Holiday entitlement:_** You’ll be entitled to 28 days holiday, plus an extra paid day off for your birthday.
- **_Pension plan_**:We’ll match your pension contributions to 4%.
- **_Perks and discounts_**: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.
- **_Subsidised travel_**:For roles based in London, you’ll enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient, reduced cost commuting.
- **_Training and development_**: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.

**What happens next?**

**Who are we?**
- With over 1,400 shops across the UK, we've been a permanent fixture on the UK high street since 1966 - and our Retail team sit right at the heart of our high-street experience.- Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences — you’ll be a great fit if you have the drive and energy to achieve your career aspirations and go one better, for yourself and for William Hill.



  • Seaham, United Kingdom William Hill Full time

    **Location** Springwell Buildings, Seaham SR8 4SD **Contract type** Part-time **Salary** £10.50 rising to £10.90 after passing probation **Hours** 12 - People don’t just come here to place bets. They come for the experience. - And you will be at the heart of it all. Giving everyone a warm welcome. Getting to know each customer and making them feel...

  • Customer Service

    3 months ago


    Seaham, United Kingdom The Best Connection Employment Group Full time

    The Best Connection is working with our client based in Seaham. They are a supplier of catering equipment and products to a range of customers nationwide. Due to increased levels of business, they now require a **Customer Service Advisor** to join their busy team. Duties will include: - Receiving inbound calls from customers - Taking orders from customers...

  • Customer Service

    3 months ago


    Seaham, United Kingdom The Best Connection Employment Group Full time

    The Best Connection is working with our client based in Seaham. They are a supplier of catering equipment and products to a range of customers nationwide. Due to increased levels of business, they now require a **Customer Service Advisor** to join their busy team. Duties will include: - Dealing with online orders - updating and releasing orders for their...

  • Customer Service

    1 month ago


    Seaham, United Kingdom The Best Connection Employment Group Full time

    The Best Connection is working with our client based in Seaham. They are a supplier of catering equipment and products to a range of customers nationwide. Due to increased levels of business, they now require a Customer Service Advisor to join their busy team. Duties will include: - Receiving inbound calls from customers - Taking orders from customers...

  • Customer Service

    3 months ago


    Seaham, United Kingdom The Best Connection Employment Group Full time

    The Best Connection is working with our client based in Seaham. They are a supplier of catering equipment and products to a range of customers nationwide. Due to increased levels of business, they now require a Customer Service Advisor to join their busy team. Duties will include: - Receiving inbound calls from customers - Taking orders from customers...

  • QA Representative

    2 months ago


    Seaham, United Kingdom Thermal Transfer Technology Ltd Full time

    **The Company** Quality Assurance Representative **Hours of work** 8.30am - 5pm Mon - Thurs 8.30am - 3pm Fri **Salary** Negotiable based on qualifications **General Description**: Reporting to the Managing Director / Operations Director, you will be responsible for: - Maintaining the ISO 9001 Quality Assurance system - Maintaining ISO 14001...


  • Seaham, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant - Nights **Location**:Seaham, SR7 8ER **Hours**:Part-Time Hours Available **Hourly Rate**: £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour (50p+ for night shift).** **What’s in it...


  • Seaham, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant - Nights **Location**: Seaham, SR7 8ER **Hours**: Part-Time Hours Available **Hourly Rate**: £10.50 **Bonus Scheme**: Quarterly Bonus Incentive! We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour (50p+ for night shift). What’s in it...


  • Seaham, United Kingdom Homefair Blinds & Shutters Full time

    _**Are you an experienced Customer Service Administrator & would like to join an established Customer Service Team?**_ - Call centre and customer facing experience is essential, but mainly a positive and can-do attitude is what you need to succeed! **_ We are looking for a **Customer Service Administrator** to join our team! We pride ourselves on developing...


  • Seaham, United Kingdom Homefair Blinds & Shutters Full time

    _**Are you an experienced Customer Service Administrator & would like to join an established Customer Service Team?**_ We are looking for a **Customer Service Administrator** to join our team! We pride ourselves on developing our new and existing staff on their customer service skills, supporting their personal growth and building more engaged employees to...


  • Seaham, United Kingdom SSDP Full time

    We have an excellent opportunity to join our growing customer service team based in the Seaham area as a Customer Service Officer. In the role, you will complete various customer service duties including dealing with the public regularly, completing audits and first aid and giving excellent customer service at all times. This role is perfect for those with...


  • Seaham, United Kingdom GR-AU Full time

    We have a fantastic opportunity to join our growing customer service contact centre operation as a Customer Service Advisor. This role is perfect for those with no previous call centre or customer service experience as you will be given 6 weeks of fully paid training. **What you get**: - **£10.60 per hour (full-time, permanent)**: - **Monday to Friday...


  • Seaham, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Seaham. SR7 8ER **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...


  • Seaham, United Kingdom Aston Services Group Full time

    Aston Services Group Ltd is currently looking for a centre support assistant who would be holding a current SIA License (Not essential) to provide permanent security and cleaning to Byron Place Shopping Centre in Seaham. **What we are looking for..** - A good appreciation of customer service - Hardworking and reliable - Polite and professional **This...


  • Seaham, United Kingdom Aston Services Group Full time

    Aston Services Group Ltd is currently looking for a centre support assistant who would be holding a current SIA License (Not essential) to provide permanent security and cleaning to Byron Place Shopping Centre in Seaham. **What we are looking for..** - A good appreciation of customer service - Hardworking and reliable - Polite and professional **This...


  • Seaham, United Kingdom Aston Services Group Full time

    Aston Services Group Ltd is currently looking for a centre support assistant who would be holding a current SIA License (Not essential) to provide permanent security and cleaning to Byron Place Shopping Centre in Seaham. **What we are looking for..** - A good appreciation of customer service - Hardworking and reliable - Polite and professional **This...


  • Seaham, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant **Location**:Seaham, SR7 8ER **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...


  • Seaham, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Seaham, SR7 8ER **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...


  • Seaham, United Kingdom Jewson Partnership Solutions Full time

    **Do you have previous Warehousing and Customer Service skills?** **Do you have a Counter-Balance Forklift licence?** Jewson Partnership Solutions in Seaham are recruiting now for 2 x Warehouse Customer Service Advisors. We provide provisions for local Housing Association in the area. We work to supply with all the materials to complete their build...


  • Seaham, United Kingdom R G Distributors ta Ecatering Full time

    **Technical Customer Support Advisor** ECatering is a fast growing, online business selling commercial kitchen equipment. They are on a mission to double the size of their business in the next 2 years. Our customer service teams are supporting the catering industry to respond to a huge increase in demand. This includes helping people who are in vulnerable...