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Customer Service Lead

2 months ago

Seaham, Durham, United Kingdom Greggs plc Full time
Job Title: Customer Service Lead

We're seeking a motivated individual to join our team as a Customer Service Lead. As part of the management team, you'll be responsible for driving sales growth and ensuring customers have an excellent experience when shopping with us.

Your Key Responsibilities:

  • To lead and motivate the store team to deliver exceptional customer service
  • To maintain a clean and welcoming store environment
  • To manage stock levels and ensure displays are fully stocked
  • To assist with preparing products, including making sandwiches and managing ovens

About You

We're looking for someone who is passionate about delivering exceptional customer service, has natural leadership abilities, and is committed to achieving sales targets.

About Us

At Greggs, we offer a range of benefits that make us stand out from the rest, including colleague discounts, paid breaks, and a pension scheme.