Customer Service Representative
3 weeks ago
The Castle View Group is a well-established company seeking highly motivated and driven candidates to join our friendly team as Customer Service Advisors. Our client-centric approach ensures exceptional customer service is provided to all customers, aligning with our service departments' expectations.
Salary:
£11.44 per hour, with full and part-time roles available between 8 am and 10 pm. A competitive hourly rate reflects the importance of delivering excellent customer service.
Job Description:
We are seeking candidates who want to learn new skills and gain new experiences to progress within their career. Key responsibilities include ensuring exceptional customer service, achieving performance expectations in line with customer service department KPIs, and operating within regulatory frameworks.
Required Skills and Qualifications:
A good level of verbal and written communication skills is essential for success in this role. Basic telephony and computer literacy skills are also required. A positive approach to providing excellent customer service is crucial.
Benefits:
Full and part-time roles are available, offering flexibility and work-life balance. Must be flexible, working 5 days out of 7, including weekends on a rotational basis.
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Customer Service Representative
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