Customs Policy Advisor

6 months ago

Manchester, United Kingdom HM Revenue & Customs Full time

**Passionate About Policy?**

We need proven policy minds to help shape the future. If you come from a policy background and thrive when collaborating cross-functionally to deliver results, then this might just be the role for you

The Borders and Trade Directorate plays a vital role in regulating the flow of goods entering and leaving the United Kingdom. They play a crucial role in facilitating and regulating international trade while safeguarding the country's borders.

**Job description**

**The Team**

This is an exciting time to join a priority, high profile team within HMRC’s Customs Policy and Strategy Directorate. The Northern Ireland Customs Policy team is responsible for the customs aspects of the Windsor Framework. Working in collaboration with colleagues from within HMRC, HM Treasury and across Whitehall, the team will be driving forward policy development to tight timelines, advising Ministers, engaging the EU on complex topics, working with solicitors and delivery partners to ensure legislative and operational delivery, and handling a diverse range of partners to manoeuvre complex and sensitive issues.

**The Role**

These are stretching roles in a fast-paced team. You’ll have significant opportunities for growth and development in the role, and the scope to influence the implementation of one of the Government’s priorities, the Windsor Framework.

You will have the opportunity to shape the policy area and ensure the smooth flow of goods between Great Britain and Northern Ireland, and see your policy implemented on the ground.

To be successful in the role you will need to be agile to competing priorities, maintain awareness of the wider risks to a successful implementation and be able to bring stakeholders together to drive forward solutions to complex problems to ensure you policy area is on track.

The roles will involve working with a diverse list of stakeholders to ensure the successful implementation of the Windsor Framework, both within HMRC and across government, including working with the Cabinet Office, the Department for Environment, Food and Rural Affairs (DEFRA), Border Force, and Department for Business and Trade (DBT), as well as senior officials within HMRC. Some of the roles may also involve working with EU officials.

**Responsibilities**
- You will lead on your own area of the Windsor Framework that you will see through to successful implementation.
- On a daily basis, you can expect to be engaging with seniors within HMRC to ensure they are kept up to date on the implementation of your area.
- Responsibility for driving your policy area through to implementation by bringing in other stakeholders as needed to drive forward solutions.

**Person specification**

**Essential Criteria**:

- Experience of the policy making and implementation process.
- Have a proven track record of building and working successfully with a network of colleagues to deliver solutions.
- The ability to grasp complex and technical policy areas quickly to enable you to hit the ground running.
- Be confident in communicating, including to seniors and EU officials on technical issues and the ability to pitch the detail at the right level to ensure the correct decisions are made.
- Deliver great results in fast paced and often challenging environment whilst ensuring the quality of your work is completed to a high standard.
- Be able to lead cross-Government engagement on sensitive policy issues and maintain abreast of cross-cutting impacts.
- The ability to bring together stakeholders to drive results.
- Be able to work independently and make decisions at the right level in relation to your work area, and a track record of proposing solutions to complex problems.

**Desirable Criteria**:

- Knowledge of customs policy would be desirable, but not essential.
- Experience of working on other technical or complex policy areas would also be beneficial.

**Salary**: From £42,618.00 per year

Schedule:

- Monday to Friday

Work Location: In person

  • Customer Service Advisor

    6 months ago

    Manchester, United Kingdom Switch Advisor Ltd Full time

    As a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Provide exceptional customer service to clients by...

  • Debt Advisor

    7 months ago

    Manchester, United Kingdom The Debt Advisor Full time

    **Job Description and Specification** Job Title: Debt Advisor Department: The Debt Advisor Responsible to: Head of Operations Hours of work: 35 hours per week Main Purpose: To provide whole of market advice to prospective consumers The Debt Advisor is a rapid growing business with a firm foothold in the IVA and Debt Management market. We are looking to...

  • Hmrc Customer Service Advisor

    6 months ago

    Manchester, United Kingdom HM Revenue and Customs Full time

    **Details**: **Reference number**: - 351270**Salary**: - £25,082 - £25,082- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer**Contract type**: - Fixed term**Length of employment**: - Temporary Fixed Term Appointment for up to 2 years**Business area**: - HMRC - Customer Service - Other -...

  • Customer Service Assistant

    6 months ago

    Manchester, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative in Manchester! We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence as we need to grow and expand. **About Us**: At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by...

  • Customer Service Advisor

    6 months ago

    Manchester, United Kingdom Walters People Full time

    Job Title: Customer Service Advisor Salary: £22,500 - £27,000 Location: Manchester Customer Service Advisor **Salary**: £22,500 - £27,000 Location: Manchester Keywords: Customer Service, Insurance, Renewal Advisor, Manchester We are seeking a passionate and dedicated Customer Service Advisor to join our team. This role offers an excellent opportunity...

  • Energy Market Policy Advisor

    3 weeks ago

    Manchester, United Kingdom Smart DCC Full time

    Job Description: Energy Market Policy AdvisorAbout Us: Smart DCC is a leading company in the energy market, and we are seeking an experienced policy advisor to join our team. As an Energy Market Policy Advisor, you will play a key role in developing and implementing policies that support our business strategy.Key Responsibilities:Lead and own specific policy...

  • Customer Service Advisor

    6 months ago

    Manchester, United Kingdom L&I Eaton Accident Repair Centre Full time

    Customer service advisor required for a busy vehicle accident repair centre, hours will be 8.30am until 5.30pm Monday to Friday. Duties will include taking incoming and making out going calls from insurance companies and policy holders, also dealing with Management to ensure the smooth running of the business during the course of the working day. The role...

  • Customer Service Advisor

    5 days ago

    Manchester, United Kingdom CV-Library Full time

    Red Recruitment is recruiting a Customer Service Advisor to join our client, who is one of the leading providers of repair services in the North West. Our client aims to provide an efficient and transparent customer experience for all clients throughout their journey regardless of complexity or challenge. As a rapidly growing business, our client is now...

  • Customer Service Advisor

    7 months ago

    Manchester, United Kingdom The Recruitment Source Full time

    We’re recruiting for Customer Service Advisors to earn £23,795.20 per annum. **Customer Service Advisor benefits: ** - 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary - Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many...

  • Customer Service Advisor

    7 months ago

    Manchester, United Kingdom Page Personnel Full time

    Opportunity to work for a leading Automotive business - Excellent benefits **About Our Client**: Our client are a well established Automotive business based in Manchester, they are currently going through a period of growth and are looking for Customer Service Advisors to join their team. Our client offers great career progression, competitive salary and...

  • North of England Policy Advisor

    3 weeks ago

    Manchester, United Kingdom Transport for the North Full time

    Job Title: North of England Policy Advisor">Estimated Salary: £50,000 - £60,000 per annum">About the Company:">Transport for the North is a partnership between the North's Local Transport Authorities and business leaders, working together with Network Rail, National Highways, and Central Government. Our vision is of a thriving North of England, where...

  • Debt Management Administrator

    6 months ago

    Manchester, United Kingdom The Debt Advisor Full time

    **Job Description and Specification** Job Title: Debt Management Administrator Department: The Debt Advisor Responsible to: Debt Management Team Leader Hours of work: 35 hours per week Main Purpose: To support the Debt Management Team Leader in the onboarding of new customers. Ensuring that their case is accurately inputted to the system so that they...

  • Customer Service Advisor

    6 months ago

    Manchester, United Kingdom Eakin Healthcare Group Full time

    **ABOUT THE ROLE** This role is to provide the best possible customer service to our customers, contributing towards the success of the business by going above and beyond to meet our customers’ expectations and fulfilling their needs in a safe and timely manner. Reporting to the Care Centre Manager this Customer Service Advisor role is to ensure all...

  • Debt Management Collections Agent

    6 months ago

    Manchester, United Kingdom The Debt Advisor Full time

    **Job Description and Specification** Job Title: Debt Management Collections Agent Department: The Debt Advisor Responsible to: Debt Management Team Leader Hours of work: 35 hours per week Main Purpose: To support the Debt Management Team Leader in ensuring that there is effective daily management of payment plans across our book of clients. The Debt...

  • Customer Service Advisor

    2 weeks ago

    Manchester, United Kingdom Page Personnel Full time

    We are seeking a dedicated Customer Service Advisor to join our Customer Service team.The successful candidate will be responsible for managing customer accounts, ensuring timely payment, and providing exceptional customer service.Client Details Our client is a leading financial services business with a strong presence in the UK market.With a team of over...

  • Customer Support Advisor

    6 months ago

    Manchester, United Kingdom Page Personnel Full time

    12 month FTC with the possibility of being made perm - Fantastic opportunity to work for a leading and well-established business **About Our Client**: Our client is a leading entity within the Entertainment industry, catering to a global clientele. With a team size of over a thousand employees, they are renowned for their world-class service and commitment...

  • Infrastructure Policy Advisor

    1 month ago

    Greater Manchester, United Kingdom Matchtech Full time

    About the RoleWe are looking for an experienced Infrastructure Policy Advisor to join our team at Matchtech. The ideal candidate will be able to engage with and influence a wide range of stakeholders, partners, and senior colleagues, and represent in public, professional, and stakeholder forums.The salary for this position is £60,000 - £80,000 per annum,...

  • Ecommerce Customer Advisor

    6 months ago

    Manchester, United Kingdom Page Personnel Full time

    Opportunity to work for a leading E-Commerce business - Excellent benefits **About Our Client**: Our client are a well established Ecommerce retailer, based in Manchester, they are currently going through a period of growth and are looking for a Ecommerce Customer Advisor to join their team. Our client offers great career progression, competitive salary and...

  • Customer Service Advisor

    7 months ago

    Manchester, United Kingdom Page Personnel Full time

    Opportunity to work for a leading E-Commerce business - Excellent benefits **About Our Client**: Our client are a well established e-commerce retailer, based in Manchester, they are currently going through a period of growth and are looking for a Customer Service Advisor to join their team. Our client offers great career progression, competitive salary and...

  • Customer Service Advisor

    3 weeks ago

    Manchester, United Kingdom CV-Library Full time

    We are seeking a dedicated Customer Service Advisor to join our Customer Service team. The successful candidate will be responsible for managing customer accounts, ensuring timely payment, and providing exceptional customer service. Client Details Our client is a leading financial services business with a strong presence in the UK market. With a team of...