Ecommerce Customer Advisor

4 months ago


Manchester, United Kingdom Page Personnel Full time

Opportunity to work for a leading E-Commerce business
- Excellent benefits

**About Our Client**:
Our client are a well established Ecommerce retailer, based in Manchester, they are currently going through a period of growth and are looking for a Ecommerce Customer Advisor to join their team. Our client offers great career progression, competitive salary and excellent benefits.

**As a Ecommerce Customer Advisor you will**:

- Log information such as product fault data, ticket trends accurately using our IT systems
- Liaise with third parties, including courier partners, to resolve customer enquiries and raise claims on customer's behalf
- Escalate unusual or more complex queries
- Processing customer returns, refunds and exchanges
- Reviewing and processing custom product orders

**The Successful Applicant**:
**To be successful in this role you should have**:

- Must have previous experience in an e-commerce retail environment
- Flexibility to be able to work on a rota basis including evening and weekend work
- Great written and verbal communication skills
- Excellent problem-solving skills
- Strong team working skills but also be able to work independently
- Experience in the use of Shopify or similar ecommerce platform

**What's on Offer**:
**In return, our client can offer**:

- 25 days holiday as standard (plus bank holidays)
- Matched salary exchange pension contributions of 5%
- 40% staff discount
- Recognition scheme
- Enhanced family friendly policies
- Employee Assistance Programme



  • Manchester, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - On-the-job training - Safe work environment - Company perks We are looking for a Customer Service Advisor to join our team in Manchester. This position is responsible for...


  • Manchester, United Kingdom Switch Advisor Ltd Full time

    As a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Provide exceptional customer service to clients by...


  • Manchester, United Kingdom Page Personnel Full time

    Opportunity to work for a leading E-Commerce business - Excellent benefits **About Our Client**: Our client are a well established e-commerce retailer, based in Manchester, they are currently going through a period of growth and are looking for a Customer Service Advisor to join their team. Our client offers great career progression, competitive salary and...

  • Debt Advisor

    5 months ago


    Manchester, United Kingdom The Debt Advisor Full time

    **Job Description and Specification** Job Title: Debt Advisor Department: The Debt Advisor Responsible to: Head of Operations Hours of work: 35 hours per week Main Purpose: To provide whole of market advice to prospective consumers The Debt Advisor is a rapid growing business with a firm foothold in the IVA and Debt Management market. We are looking to...

  • Sales Advisor

    5 months ago


    Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Growth opportunities - Casual work attire - Relaxed atmosphere - Regular social events **Responsibilities**: - Greet customers and provide excellent customer service. -...


  • Manchester, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative in Manchester! We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence as we need to grow and expand. **About Us**: At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by...

  • Ecommerce Manager

    4 weeks ago


    Manchester, United Kingdom HW People Full time

    Job DescriptionWe're seeking a highly skilled Ecommerce Manager to drive growth and optimize our online presence in the vintage fashion retail space. As a key member of our team, you'll be responsible for managing our ecommerce operations, implementing digital marketing strategies, and enhancing our customer experience across all digital touchpoints.Our...

  • Ecommerce Manager

    4 weeks ago


    Manchester, United Kingdom HW People Full time

    Job DescriptionWe're seeking a highly skilled Ecommerce Manager to drive growth and optimize our online presence in the vintage fashion retail space. As a key member of our team, you'll be responsible for managing our ecommerce operations, implementing digital marketing strategies, and enhancing our customer experience across all digital touchpoints.Our...

  • Ecommerce Manager

    2 months ago


    Manchester,, Greater Manchester, United Kingdom HW People Full time

    We're seeking a dynamic and experienced Ecommerce Manager to drive growth and optimize our online presence in the vintage fashion retail space. As a key member of our team, you'll be responsible for managing our ecommerce operations, implementing digital marketing strategies, and enhancing our customer experience across all digital touchpoints –...

  • Ecommerce Manager

    2 months ago


    Manchester, United Kingdom HW People Full time

    We're seeking a dynamic and experienced Ecommerce Manager to drive growth and optimize our online presence in the vintage fashion retail space. As a key member of our team, you'll be responsible for managing our ecommerce operations, implementing digital marketing strategies, and enhancing our customer experience across all digital touchpoints – There’s...

  • Ecommerce Manager

    2 months ago


    Manchester, United Kingdom HW People Full time

    We're seeking a dynamic and experienced Ecommerce Manager to drive growth and optimize our online presence in the vintage fashion retail space. As a key member of our team, you'll be responsible for managing our ecommerce operations, implementing digital marketing strategies, and enhancing our customer experience across all digital touchpoints –...

  • Ecommerce Executive

    4 weeks ago


    Manchester, United Kingdom The Hut Group Full time

    Unlock Your Potential as an Ecommerce ExecutiveAre you a driven and ambitious graduate looking to kick-start your career in ecommerce? Do you have a passion for digital marketing and a keen eye for detail? We're seeking a talented Ecommerce Executive to join our team at The Hut Group, a leading global technology group specialising in taking brands direct to...

  • Ecommerce Executive

    4 weeks ago


    Manchester, United Kingdom The Hut Group Full time

    Unlock Your Potential as an Ecommerce ExecutiveAre you a driven and ambitious graduate looking to kick-start your career in ecommerce? Do you have a passion for digital marketing and a keen eye for detail? We're seeking a talented Ecommerce Executive to join our team at The Hut Group, a leading global technology group specialising in taking brands direct to...

  • Head of Ecommerce

    1 day ago


    Manchester, United Kingdom Forsyth Barnes Full time

    Title: Head of Ecommerce Salary: Up to £100,000 + Bonus and Benefits Location: Manchester - Hybrid Sector: Beauty We have an exciting opportunity to join an extremely successful beauty brand who is completely organic to date and a record-breaking brand. As a Founder led business, they have done an amazing job over the last few years and are now looking to...

  • Head of Ecommerce

    1 day ago


    Manchester,, Greater Manchester, United Kingdom Forsyth Barnes Full time

    Title: Head of Ecommerce Salary: Up to £100,000 + Bonus and Benefits Location: Manchester - Hybrid Sector: Beauty We have an exciting opportunity to join an extremely successful beauty brand who is completely organic to date and a record-breaking brand. As a Founder led business, they have done an amazing job over the last few years and are now looking to...

  • Head of Ecommerce

    15 minutes ago


    manchester, United Kingdom Forsyth Barnes Full time

    Title: Head of Ecommerce Salary: Up to £100,000 + Bonus and Benefits Location: Manchester - Hybrid Sector: Beauty We have an exciting opportunity to join an extremely successful beauty brand who is completely organic to date and a record-breaking brand. As a Founder led business, they have done an amazing job over the last few years and are now...

  • Ecommerce Executive

    4 months ago


    Manchester, United Kingdom N Brown Full time

    **Job details**: - Salary £27,000 - 28,000pa - LocationManchester - Discipline Product and Trade - Reference017383 - Contact NameAnnie Jakeman An excellent opportunity has arisen in our Trading team here at N Brown for an Ecommerce Executive. We are passionate about developing our digital business to give our customers the best shopping experience. This...

  • Ecommerce Executive

    2 weeks ago


    Manchester, United Kingdom The Hut Group Full time

    Unlock Your Potential as a Graduate Ecommerce ExecutiveAre you a driven and ambitious graduate looking to kick-start your career in ecommerce? Do you have a passion for digital marketing and a keen eye for detail? We're seeking a talented Graduate Ecommerce Executive to join our team at The Hut Group, a leading global technology group specialising in taking...

  • Head of Ecommerce

    5 months ago


    Manchester, United Kingdom Digital Candi Ltd Full time

    **Head of eCommerce**: - **Hair & Beauty**: - **Hybrid/Manchester**: - **£50,000, plus bonus, future equity & excellent benefits** We have an opportunity for an aspiring eCommerce Manager to step into a Head of eCommerce role for a rapidly growing online retailer in the hair and beauty space. The company offers a wide range of products in a niche...

  • Ecommerce Manager

    4 weeks ago


    Manchester, United Kingdom Michael Page Full time

    About the RoleWe are seeking an experienced Ecommerce Manager to join our team at Michael Page. As a key member of our digital commerce team, you will be responsible for developing and implementing strategic ecommerce plans to drive sales and growth.Key ResponsibilitiesDevelop and implement ecommerce strategies to achieve sales targets and drive business...