Outpatient Administrator

6 months ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 3

**Main area**
- Outpatient Services

**Grade**
- Band 3

**Contract**
- Permanent

**Hours**
- Part time - 30 hours per week (Please note the core office hours are Monday - Friday, 8am-6pm)

**Job ref**
- 164-5036179-A

**Site**
- Bishop House

**Town**
- Nottingham

**Salary**
- £22,816 - £24,336 per annum

**Salary period**
- Yearly

**Closing**
- Today at 23:59

Job overview

An opportunity has arisen for permanent full time Band 3 Outpatient Administrators within the Outpatient Central Appointments Office based at Bishop House.

Main duties of the job in addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

Main duties of the job

In addition to the brief list above you must familiarise yourself with the full job description and person specification attached to this advert prior to applying.

Working for our organisation

With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career

Detailed job description and main responsibilities

Please refer to the job description and person specification attached to the advert for the full details.

The role/duties of the post are outlined above. In undertaking this role, the employee will be expected to behave at all times that is consistent with and actively supports the Trust values which are detailed below.

Due to the sensitivity of the role, you will need to be able to demonstrate a clear understanding of confidentiality issues.

Person specification

Trainin and Qualifications

Essential criteria
- 5 GCSE A-C passes including English and Maths or equivalent

Experience

Essential criteria
- Previous Administration experience
- Previous Customer Service experience
- Excellent IT skills

Desirable criteria
- Knowledge of hospital IT systems, e.g. Medway PAS, Notis.

Communication Skills

Essential criteria
- Ability to communicate complex information in a clear manner

Analytical and Judgement

Essential criteria
- Exercise judgement and decision making skills
- Demonstrate problem solving skills

Planning and Organising

Essential criteria
- Ability to prioritise tasks
- Time management skills
- _________________________________________

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the **Occupational Health Department **confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.

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