Employee Relations Specialist

4 weeks ago

London, United Kingdom European Bank for Reconstruction and Development Full time

Requisition ID- 32935- Office Country- United Kingdom- Office City- London- Division- Human Resources & Org. Development- Contract Type- Regular- Contract Length- Posting End Date- 15/01/2023**Purpose of Job**

The Principal, ER works with HR business partners and people managers across the organisation, building and maintaining strong relationships, as a trusted advisor coaching and supporting them in dealing with ER issues and ensuring their people are appropriately supported. The role contributes to the achievement of a better dynamic employee engagement across the organisation, promotes a positive employee relations culture to ensure fair employment practices and enforce corporate rules and culture.

Dependent on the nature of the case or project, the Principal ER manages business relationships with internal stakeholders at all levels of the organisation as well as external stakeholders.

**Accountabilities & Responsibilities**
- Deliver timely, consistent and tailored specialist advice and day-to-day support to the business/stakeholders without significant need for resource, preparation or referral elsewhere on all aspects of ER, health & wellbeing and, as applicable, performance management. Explain options and risk assessments ensuring that the business is aware of potential ways to manage and aim to resolve each situation, along with the associated risks.
- Identify and resolve potential and existing employee complaints; work with Client Management teams, line managers and employees to resolve disputes and minimise dissatisfaction; offer or facilitate additional training and development
- Manage long term sickness cases; oversee and liaise with the business and HR regarding the management of medical absence, referring to occupational health and other specialist medical advisors, and working with the business to interpret advice and agree support, adjustments and action plans as required. As and when relevant liaise with Health, Safety and Security with regards to health and wellbeing of employees
- Providing ER input and analysis for the MDHROD/ VPHR in the matters under the internal dispute resolution processes. Produce timely and consistently high quality, written work and sign off documentation and advice from HRBPs, provide feedback, coach and develop as appropriate.
- Provide stakeholders with timely and accurate information and reports pertaining to the ER activity within their areas of the business, as required.
- Develop and maintain effective working relationships with** **external providers to support implementation of the ER strategy. Such providers include the Bank’s medical advisors (for occupational health referrals), medical insurance provider (for Working Incapacity Benefit cases) and service providers for outplacement, mediation and employee assistance.

**Knowledge, Skills, Experience & Qualifications**
- Demonstrated track record as an ER practitioner or HR business partner with well-rounded HR generalist knowledge and expertise, including managing disciplinary and grievance issues from start to conclusion, managing caseloads, providing advice and guidance to the business and HR and supporting the organisation through change initiatives.
- Demonstrated experience of policy review and development.
- Clear credibility to be able to build, influence and maintain trusted relationships with key stakeholders within complex, multicultural and diverse business environment. Ability to consider each scenario from all perspectives i.e. the needs of the business as a whole versus the needs of the individual and be able to empathise with both sides.
- Ability to quickly gain understanding of the needs of the business in order to provide commercially robust solutions within internal policies.
- Strong positive team ethic,, excellent relationship building, coaching and consulting skills, with the ability and confidence and flexibility to liaise with stakeholders at all levels and deal with complex and difficult situations.
- Excellent communication skills, verbal and written, tact and cultural awareness
- Strong problem solver, with the ability to anticipate issues before they happen, to make decisions quickly and to recommend innovative solutions.
- Well organised with ability to multi-task and proactively manage a variety of different cases to conclusion at any given time
- High standard of written documentation, and previous experience of producing professional and robust policy documents, memoranda and notes to be used in formal meetings; excellent attention to detail.
- Willing to take on additional responsibility and go the extra mile, including helping other areas of HR as required.

**What is it like to work at the EBRD?**

Our agile and innovative approach is what makes life at the EBRD a unique experience You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we

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