Customer Service Administrator
3 days ago
**Customer Service Administrator**
**Wolverhampton**
**Permanent**
**8:45am - 4:45pm, Monday to Friday**
**£21,697 per annum**
My client based in the Wolverhampton area are now looking for their next Customer Service superstar
**Duties and responsibilities**:
- Ensuring customer information is accurate and up to date
- Providing accurate information and sending paperwork to fitters for their upcoming planned works
- Liaising with customers to arrange delivery and installation of products
- Adhering to tight deadlines
- Administering all paperwork following company guidelines
- Carrying out service calls to customers
- Planning fitters diaries and distributing them to customers
- Must have excellent communication skills and be comfortable in handling sensitive situations
- Must be able to follow a process and carry this out on a daily basis
- Previous experience in a planning or scheduling role is advantageous however, not compulsory
- Able to enjoy working in a fast paced department
- Customer service experience is essential in an office environment
**Benefits and perks**:
- Joining a well known brand
- Free parking
- Salary increase after successful probationary period
- Life assurance
- 31 days holiday inclusive of bank holidays
- Subsidised canteen
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