SAP Customer Services Administrator
4 days ago
**Customer Service Administrator**
We are recruiting for a customer service administrator based in Wolverhampton on a temporary ongoing basis. As a customer service administrator, you will be dealing with existing customers and supporting the team and office manager on a daily basis. Youwill need to be reliable and undertake administrative tasks to help the company operate smoothly.
**Role of an Customer Service Administrator**:
- Dealing with customer queries
- Preparation of order, processing and control for all Aftermarket customers across the automotive and industrial business divisions
- Key account administration
- Liaising with stock controller to ensure optimum levels for customers
- Liaising with the warehouse on a daily basis
- Coordination with parent company over routine enquiries and instructions
- Customer complaints, returns and credit arrangements
- Maintenance of the customer details in SAP
- Keeping filing up-to-date, general administration
- Ensuring adherence to company guidelines for holiday and sickness.
- Help implement new ideas into the department.
- Actively contribute to streamline office and SAP processes.
**Details**:
- **Salary**: £12.77 p/h
- **Working Hours**:9am - 5pm
- **Location**:Wolverhampton
- **Duration**: Temporary, on-going
**As a Customer Service Administrator you will need to have/be**:
- 4-5 GCSE's including Maths and English (C)
- **Must have SAP**experience
- Strong knowledge on all Microsoft Packages
- Strong communication skills; both written and oral.
- Excellent literacy and numeracy skills.
- Good attention to detail.
- Self-motivated and passionate to work.
- Strong Punctuality
- Time management skills.
- Confident, professional telephone manner
- Excellent organisational skills
- Team Player
- Ability to work within a rapidly changing environment
**Benefits of working as a Customer Service Administrator**:
- 28 Holidays per year
- Weekly Pay
- Pension Scheme
- Employed Status
- Personal Accident Insurance
- Mortgage references
- My Extra Rewards - An online portal offering vouchers and discounts.
Extra Personnel do **NOT** charge any fees for our services.
- Extra Personnel Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers._
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