Service Department Administrator

6 months ago


Wolverhampton, United Kingdom ND Brown Ltd Full time

**Service Department Administrator**

ND Brown Ltd are a specialist truck rental company of over 40 years standing, still owned and operated by the same dedicated management team. With our head office based in Wolverhampton and 4 other depots covering the United Kingdom, we offer a nationwide service.

**Job Overview**

Perform all administration duties to ensure the smooth, efficient running of our Service Department. To ensure all paperwork, relating primarily to the maintenance and service of Commercial Vehicles, is collated, managed, and distributed in a professional and expedient manner, and to ensure that all enquiries are dealt with promptly and followed up on, as necessary. Finally, assisting with vehicle breakdown reports and managing them promptly to ensure there is minimum down time for our customers.

**Responsibilities and Duties**
- Engage with the client base regarding all aspects of Commercial Vehicle maintenance administration.
- Populate and report on breakdown data, using Excel & PowerPoint
- Ensure paperwork is completed and filed for all service, repair, and maintenance activities.
- Process all Commercial Vehicle compliance paperwork and documentation in our hire IT systems - including notifications to customers.
- Assist the breakdown coordination team to enable excellent levels of customer service to be offered to our client base.
- Parts distribution, package, and dispatch.

**Experience/Skills**
- Commercial Vehicle Maintenance and Service experience, knowledge, and understanding Is preferred.
- Excellent customer communications skills, both written and verbal.
- Effective administration and organizational skills with strict attention to detail and accuracy.
- Ability to work closely within a small team, supporting colleagues on a day-day basis.
- Strong Computer skills.
- Proficient Microsoft Office user, especially Excel.
- Ability to work efficiently under pressure.
- Ability to work with Company processes and procedures in mind.

**Working Hours**

Monday - Friday, 8:00am - 5:30pm. (Full time)

**Benefits**

Company pension scheme.

Competitive Salary

Pay: From £25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: NDB/Wol/SDA2



  • Wolverhampton, United Kingdom ND Brown Ltd Full time

    **Service Department Administrator** ND Brown Ltd are a specialist truck rental company of over 40 years standing, still owned and operated by the same dedicated management team. With our head office based in Wolverhampton and 4 other depots covering the United Kingdom, we offer a nationwide service. **Job Overview** Perform all administration duties to...


  • Wolverhampton, United Kingdom ND Brown Ltd Full time

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