Sales & Services Support Supervisor 2 (Pay Band 7)
6 months ago
Sales & Services Support Supervisor 2 (Pay Band 7) (00900825)
**Location**:Warwick, GB, CV34 5YA**Position Type**:Professional**Join Renault Trucks UK as our Fleet Services Manager**
**Salary**: Competitive with company car and annual company Bonus**Location**: based at our Head Office in Warwick with UK travel (Hybrid Working up to 40% working from home)Renault Trucks UK is at the forefront of innovation in the transport industry, and we are committed to providing first-class added-value Fleet Management solutions to our customers. Building lasting partnerships by assisting them to maximise their efficiency, productivity, uptime and cost savings, while fostering an unwavering loyalty to the Renault Trucks brand - it’s much more than just a truck
As our Fleet Services Manager, you’ll spearhead the delivery of exceptional customer service for our Fleet Management offer (including Optifleet, our telematics system). Working with, and visiting, both customers and dealers alike, you'll play a pivotal role in driving customer loyalty, growth and profitability.
**The Benefits we offer**:
- **Professional growth and development**: Unlock your potential through various training and development opportunities.
- **Company Car**: Chose between Electric and Hybrid models
- **Pension scheme**: Matched up to 7% of your salary, including death in service cover.
- **Medical Insurance**: Medical insurance coverage is provided by Bupa.
- **Employee Assistance Programme**: Take advantage of our wellness, mindfulness, and counselling services to support your overall well-being.
- **Generous holiday allowance**: Start with 25 days and watch it grow to 30 days with length of service, plus bank holidays.
- **Discounts on various purchases**: Enjoy savings on shopping vouchers, cinema tickets, holidays, and travel.
- **Fitness perks**: Access MyGymDiscounts and MyActiveDiscounts. Make use of our on-site gym.
- **Enhanced family-friendly policies**: We value work-life balance and offer enhanced family-friendly policies, including maternity leave with 6 months full pay and 6 months half pay, as well as 5-week paternity leave.
**Who Are You**:
You will:
- Have strong communication skills: excel in verbal and written communication, engaging effectively at all business levels
- Be proficient in delivering dynamic presentations, effectively engaging audiences at all levels
- Be an active listener, attuned to the needs and feedback of others, fostering collaboration and driving results
- Ideally have Fleet Management and/or Transport Operations experience
**Ready for the next move?**
- Lead a small enthusiastic team to deliver customer service excellence and make a positive impact on the efficiency and productivity of our customers
- Collaborate with the Renault Network and RTUK colleagues to maximise knowledge and confidence in promoting our offer
- Support the acquisition and onboarding of new customers for Fleet Managed Services, ensuring seamless implementation and delivery.
- Utilise customer feedback, competitor insights and market trends to enhance Renault's added value service offer.
**Ready to Make Your Mark?**Who we are and what we believe in**-
- As part of Volvo Group, **Renault Trucks** counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.**Job Category**:Sales & Services**Organization**:Renault Trucks**Travel Required**:Frequent Travel**Requisition ID**:8753**View All Jobs**
**Do we share the same aspirations?**
Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.
Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.
Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.
If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.
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