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Office Administrator

4 weeks ago

Droitwich, United Kingdom CALLOW GAS LIMITED Full time

**Job details**

**Job type - Full time/Permanent**

**Position - Office administrator**

**Salary
- £10.42 per hour**

**Location - Callow Gas, Unit 4 Rushock Trading Estate, Droitwich, WR9 0NR**

**Shift & Schedule
- Monday to Friday 8.30am-5pm plus alternative Saturday’s 9am-12pm**

We’re a family run company based in Worcestershire delivering LPG for over 25 years. We’re one of the largest independent LPG suppliers in the country, with an unrivalled delivery service, competitive prices, and high level of customer service.

Being a small office, we pride ourselves on working together and supporting each other in our roles. We are looking for a friendly and confident individual who will work well within the team and deliver the highest levels of service to our customers through clear and excellent communication.

**Key Duties and Responsibilities**:

- Raising LPG orders on our computer system
- Taking card payments
- Generating weekly top up orders for domestic, commercial and residential customers
- Credit control
- Raising invoices, credit notes and dealing with other day to day enquiries for metered estate customers

**Requirements**:

- Strong and professional customer service skills
- Computer skills
- Previous office experience is preferred
- Knowledge and experience using Excel & Word documents
- Polite telephone manner
- Confident in multitasking
- Ability to meet deadlines

**Qualifications and Experience needed**:

- GCSE English and Maths
- Good communication skills (oral and written)
- IT literate
- Preferred Customer Service Experience
- Ability to work well as part of a team

**Work Benefits**
- Staff car park
- Kitchen for lunch breaks
- Friendly working environment
- Smart casual attire
- Approachable work colleagues
- Freedom to organise your own duties

**Holiday Entitlement**
- 20 days plus Bank holidays to be taken March-October

**Application**

All interviews are being held at the workplace address during Monday-Friday opening times.

**Job Types**: Full-time, Permanent

**Salary**: £10.42 per hour

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Droitwich: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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