Office Administrator

1 week ago


Droitwich, United Kingdom MCD Heating Ltd Full time

**About us**

MCD Heating Ltd is a small business in Droitwich. We are rewarding, collaborative and fast-paced.

Our work environment includes:

- Casual work attire
- Lively atmosphere
- Safe work environment
- On-the-job training

A fast moving and exciting Administrative role has arisen to join a small heating and plumbing company based in Droitwich. You will be responsible for handling any incoming enquiries and liaising with clients and other members of the team accordingly.

The job role includes:
Answering telephone calls

Booking appointments with customers

Entering new properties on our systems

Organising the engineers’ diaries and routes

Entering accurate notes onto our database

Ordering from suppliers

Providing quotations to customers

Providing excellent customer service to existing and potential clients

Maintaining work relationships and rapport with our customers

Being able to meet deadlines and demands

Ensuring work orders are completed

Required skills and competencies:
Having a solid understanding of Microsoft Word and Microsoft Excel

Being approachable and having excellent customer skills is essential

Having good organisational aptitude

No previous expertise of heating or plumbing is required

Job type: Full-time, permanent contract and is office based in Droitwich

Working hours: Monday - Friday 9am - 5pm (40 hours per week)

**Salary**: 20,000 per annum

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person


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