Customer Engagement Officer
2 days ago
**We’re VIVID -We offer a vibrant, friendly, inclusive culture that supports, develops and **attracts the best people**
We’re hiring a Customer Engagement Officer to join our team. This is a full time, permanent basis working 37 hours per week with a minimum of 20% of this to be office based to promote collaboration and team working within team and other colleagues across the business.
**Want to know what we can offer you?**
- 26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave
- Private Medical Insurance
- A generous contributory pension
- Medi-cash policy to claim back some medical costs to ensure we look after you and your loved ones
- Discounts portal to save money on various products and services, including holidays, shopping and cinema
- Electric car scheme
- A real sense of work/life balance where we promote flexible working and an agile culture.
**Here’s the facts about the role**:
As a customer engagement officer, you’ll work with customers and staff to ensure
customer engagement and resident involvement is effectively delivered. This’ll ensure that
customers are given opportunities to provide feedback. And that feedback is analysed and used to inform business decisions, lead to improvements in all aspects of the business. Communicating the difference made back to staff and customers.
You’ll also support the development and delivery of informal and local level resident involvement activities, using innovative digital technologies alongside traditional involvement methods; and work to support the place shaping and customer engagement team leader in delivering the customer engagement strategy.
Ideally you will have experience in a similar role and hold strong analytical skills, report writing, IT and technology skills with experience of customer service and a customer centred environment. You’ll be an excellent communicator with strong relationship building skills. A general understanding of the social housing sector, customer engagement and current practice is desirable.
**Interviews will be held in our Basingstoke office on **22nd March.
-
Customer Engagement Officer
7 months ago
Basingstoke, United Kingdom VIVID Housing Full time**We’re VIVID! -We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people!** We’re hiring a Customer Engagement Officer to join our team in Basingstoke! **This is fixed term position for 12 months**. You’ll have the ability to work from home or either of our Hampshire hubs, working 37 hours per week with a...
-
Learner Engagement Officer
7 months ago
Basingstoke, United Kingdom Momentum Recruitment LTD Full time**About the Role**: As a Learner Engagement Officer, you play a crucial role in actively promoting and increasing learner referrals and enrolments for our Adult Education programs. You will establish strong partnerships with external stakeholders, ensuring compliance, and providing essential management information on referral generation, encompassing both...
-
Customer Engagement Director
3 days ago
Basingstoke, Hampshire, United Kingdom Disability Solutions Full timeWe are seeking a Business Development Executive to join our team at TD SYNNEX, offering a salary range of £35,000 - £50,000 per annum, depending on experience. As a Business Development Executive, you will engage with the sales floor to drive product share and develop strategies for business growth.Job RequirementsExcellent communication and interpersonal...
-
Communications and Engagement Officer
7 months ago
Basingstoke, United Kingdom Hampshire Hospitals NHS Foundation Trust Full timeWe are looking for an enthusiastic and passionate communicator to help us tell our fantastic stories; to increase awareness of our clinical achievements, operational challenges and successes, our brilliant staff, and the role Hampshire Hospitals plays in supporting our patients and the local community. As a communications and engagement officer, you will...
-
Leisure and Engagement Officer
1 day ago
Basingstoke, Hampshire, United Kingdom Barchester_ApplyG CPA Full time**Job Summary**Barchester care home is seeking an Activities Lead to join our team. As an Activities Lead, you will be responsible for creating a stimulating environment for our residents, working closely with our community engagement team to create community links and showcase our home.**Responsibilities:**Create a stimulating environment for residentsWork...
-
Customer Liaison Officer
1 week ago
Basingstoke, United Kingdom Novus Property Solutions Full time**Resident / Contract Liaison Officer** **Novus Property Solutions** is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 750 colleagues in 21 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible...
-
Customer Liaison Officer
3 days ago
Basingstoke, United Kingdom Novus Property Solutions Full time**Contract Liaison Officer** **Based**: Basingstoke Office - covering Hampshire - working Monday to Friday, typically 8.30am - 5.00pm** Our **Contract Liaison Officers** sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills our customers are...
-
Internal Communication and Engagement Lead
7 months ago
Basingstoke, United Kingdom The AA Full time**Company description**: **Location: Basingstoke** **Employment Type: Part Time, 6 Month Fixed Term Contract** Thought The AA only provide roadside assistance? Think again. For over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organisation, we offer a range of excellent products and services to millions of...
-
Client Engagement Coordinator
2 days ago
Basingstoke, United Kingdom Rootshell Security Ltd Full timeRootshell Security Client Engagement Coordinator will be office based in Basingstoke and provides an excellent level of service to our clients and all involved. The client engagement team will be responsible for project management, scheduling the pentests, tracking financials and documentation. The team will be the main point of contact liaising with clients...
-
Head of Culture, Engagement
7 months ago
Basingstoke, United Kingdom Gist Ltd Full time_**Working in partnership with M&S, at Gist we deliver industry-leading logistics and supply chain transformation.**_ - **We value, celebrate, and believe in the power of individuality and strive to create a work environment where everyone can be themselves. We want you to join us, bring your authentic self to work and unlock your full potential.**_ We are...
-
Office Administrator/customer Service
7 months ago
Basingstoke, United Kingdom The Glass Centre Basingstoke Ltd Full time'''Duties''' - Answer and direct phone calls in a polite and professional manner - Perform clerical tasks such as typing, filing, and data entry - Manage office supplies and inventory - Assist with bookkeeping tasks using QuickBooks - Coordinate and schedule appointments and meetings - Maintain an organized office environment '''Requirements''' - Proficient...
-
Customer Communications
7 months ago
Basingstoke, United Kingdom Sovereign Housing Full timeSovereign is a leading Housing Association, committed to providing quality, affordable homes and services within sustainable, successful communities. We're led by our values and driven by a strong sense of social purpose, placing our customers at the heart of everything we do. We have a fantastic opportunity to join the Corporate Affairs Team as **a...
-
Customer Service Representative
7 months ago
Basingstoke, United Kingdom Diligenta Full time**Salary**: From £22308-£22308 **Customer Service Representative - Back Office**: **Salary** **£**22,308** **per year** **Monday-Friday, 8:30am-5pm** **Hybrid Remote** **Winterthur Way, Basingstoke, RG21 6SZ** As a Customer Service Representative, you will be an integral part of our Basingstoke team, responsible for efficiently managing workload and...
-
Customer Service Representative
7 months ago
Basingstoke, United Kingdom Diligenta Full time**Salary**: From £21500-£21500 **Customer Service Representative - Back Office**: **Salary £21,500 per year** **Mon-Friday, 8:30am-5pm** **Hybrid Remote** **Winterthur Way, Basingstoke, RG21 6SZ** *** As a Customer Service Representative, you will be an integral part of our Basingstoke team, responsible for efficiently managing workload and...
-
Customer Service Representative
7 months ago
Basingstoke, United Kingdom Diligenta Full time**Customer Service Representative - Back Office** Salary** **£**23,400** **per year** **Monday-Friday, 8:30am-5pm** **Hybrid Remote** **Winterthur Way, Basingstoke, RG21 6SZ** As a Customer Service Representative, you will be an integral part of our Basingstoke team, responsible for efficiently managing workload and providing exceptional customer...
-
Customer Service Representative
7 months ago
Basingstoke, United Kingdom Diligenta Full time**Customer Service Representative - Back Office** **Salary **£**22,308** per year** **Mon-Friday, 8:30am-5pm** **Hybrid Remote** **Winterthur Way, Basingstoke, RG21 6SZ** As a Customer Service Representative, you will be an integral part of our Basingstoke team, responsible for efficiently managing workload and providing exceptional customer service....
-
Customer Service Representative
7 months ago
Basingstoke, United Kingdom Diligenta Full time**Customer Service Representative - Back Office** Salary** **£**23,400** **per year** **Monday-Friday, 8:30am-5pm** **Hybrid Remote** **Winterthur Way, Basingstoke, RG21 6SZ** As a Customer Service Representative, you will be an integral part of our Basingstoke team, responsible for efficiently managing workload and providing exceptional customer...
-
Customer Service Advisor
1 week ago
Basingstoke, United Kingdom Search Consultancy Full time**Customer Service Advisor: £23,000 - £25,000** **Senior Advisor: £25,000 - £30,000** **hybrid working** 2/3 days split or full time office based which ever is preferred, **34 days annual leave**, life insurance 4x salary, bupa healthcare, excellent pension contributions, **progression opportunities.** Full time, part-time option will be considered...
-
Customer Delivery Manager
1 week ago
Basingstoke, United Kingdom De La Rue International Full time**_Are you an experienced Project Manager with an understanding of manufacturing, technical, purchasing, production and supply chain issues? Do you have experience of leading multi-disciplinary teams working on client engagements within a business? _** **Then we have the opportunity for you** We are currently looking for a self-driven and motivated...
-
Customer Delivery Manager
5 days ago
Basingstoke, United Kingdom De La Rue International Full time**_Are you an experienced Project Manager with an understanding of manufacturing, technical, purchasing, production and supply chain issues? Do you have experience of leading multi-disciplinary teams working on client engagements within a business? _** **Then we have the opportunity for you** We are currently looking for a self-driven and motivated...