Customer Service Advisor

6 months ago

Crawley, United Kingdom Hendy Group Full time

We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Transit Centre in Gatwick.
You do not need automotive experience to be successful in this role - we will train that, but some form of customer services experience would be beneficial.
**The Opportunity**:
As a Service Advisor you will be the first point of contact for customers bringing their vehicle in for a service.
In this role you will be:

- Meeting and greeting customers;
- Booking vehicles into the diary;
- Ensuring the customer database is updated and accurate;
- Support the profitability of the service department by using trained and professional sales techniques;
- Ensuring customers are familiar with the variety of workshop services;
- Accurately recording vehicle faults;
- Liaising with the service technicians to keep track of vehicles progress and ensuring the vehicle is ready for customer collection on time;
- Obtaining authority and payments for repairs.

**The Rewards**:
As well as a competitive salary, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:

- Market leading base salaries up to £33k dependent on experience, plus bonus and company car contribution from day one.
- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Enhanced family leave benefit;
- Life Insurance;
- Bupa Healthcare Cash Plan for you and your family;
- Opportunity to join the company pension scheme;
- 23 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.

**About You**:

- You will have effective communication skills (verbal and written) in order to professionally interact with customers (face to face and over the phone);
- Excellent organisation skills;
- Able to manage your time effectively to prioritise your workload and meet tight deadlines;
- Self-motivated, energetic and enthusiastic.
- A good standard of verbal and numerical reasoning;
- Previous experience in a target driven role (desirable but not essential);
- Experience with CDK (desirable but not essential);
- A full UK driving licence.

**The Company**:
Hendy Group is a family-run business with over 80 sites along the South Coast, from Eastbourne to Exeter. At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.
**#LI-Onsite**

**Job Types**: Full-time, Permanent

  • Customer Service Advisor

    6 months ago

    Crawley, United Kingdom Rapidcare Full time

    **Introduction** We are an independent, family run business based in Manor Royal, Crawley. The business is focused on supplying patients with prescription medical products via the NHS. As one of the Customer Service Advisors, you will be responsible for speaking with NHS professionals and patients, making sure their orders are fulfilled correctly and any...

  • Customer Service Advisor

    7 months ago

    Crawley, United Kingdom Hendy Group Full time

    We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our MG Dealership in Crawley. You do not need automotive experience to be successful in this role - we will train that, but some...

  • Customer Service Advisor

    6 months ago

    Crawley, United Kingdom Hendy Group Full time

    We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Transit Centre in Gatwick. You do not need automotive experience to be successful in this role - we will train that, but...

  • Customer Service Advisor

    6 months ago

    Crawley, United Kingdom Rapidcare Full time

    **About Us** Rapidcare is an independent family run business that have been providing free prescription deliveries for over 40 years. We work alongside the NHS for Stoma Care, Diabetes, Bladder & Bowel Management and are also proud owners of Whiteroseostomy, specialising in swimwear and underwear for ostomy patients. **About the role** The role of...

  • Customer Service Advisor

    4 weeks ago

    Crawley, United Kingdom Mears Full time

    About the Role : As a Customer Service Advisor, you will be working alongside Crawley Council in our Social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. A Customer Service Advisor within our...

  • Service Advisor

    3 weeks ago

    Crawley, United Kingdom CV-Library Full time

    BODYSHOP CUSTOMER SERVICE ADVISOR   Customer Service Advisor Details Basic Salary:£28,000 - £30,000 Hours:Monday to Friday 8am - 5pm Location:Crawley   New vacancy for a Bodyshop Customer Service Advisor to join a busy accident repair centre. As a Customer Service Advisor, reporting to the Body Shop Manager, the main purpose of...

  • Customer Service Advisor

    6 months ago

    Crawley, United Kingdom Vent-Axia Full time

    **Reporting to**:Customer Service Manager **Location**:Office based, Crawley. **Hours of work**:37.5 hours - shift work between 8am - 5pm - rotation every 6/7 weeks. **Vent-Axia**, part of Volution Group plc, improves the indoor environment by providing ventilation solutions across the Residential and Commercial New Build, Repair and Maintenance segments of...

  • Customer Service Advisor

    5 days ago

    Crawley, United Kingdom CV-Library Full time

    Are you an empathetic and confident customer service proffessional! My client has an exciting opportunity in Crawley to become a Customer Service Advisor! Client Details A discreet medical appliance supplier that offers a free prescription service in partnership with the NHS. They specialise in delivering medical appliances to your door, along with...

  • Customer Service Advisor

    3 days ago

    Crawley, United Kingdom Michael Page Full time

    Are you an empathetic and confident customer service proffessional! My client has an exciting opportunity in Crawley to become a Customer Service Advisor!Client DetailsA discreet medical appliance supplier that offers a free prescription service in partnership with the NHS. They specialise in delivering medical appliances to your door, along with...

  • Customer Service Advisor

    2 days ago

    Crawley, United Kingdom Michael Page Full time

    Are you an empathetic and confident customer service proffessional! My client has an exciting opportunity in Crawley to become a Customer Service Advisor! Client Details A discreet medical appliance supplier that offers a free prescription service in partnership with the NHS. They specialise in delivering medical appliances to your door, along with...

  • Customer Service Advisor

    6 months ago

    Crawley, United Kingdom Vent-Axia Full time

    **Reporting to**:Customer Service Manager **Location**:Office based, Crawley. **Hours of work**:37.5 hours - shift work between 8am - 5pm - rotation every 6/7 weeks. **Vent-Axia**, part of Volution Group plc, improves the indoor environment by providing ventilation solutions across the Residential and Commercial New Build, Repair and Maintenance segments of...

  • Service Advisor

    6 months ago

    Crawley, United Kingdom Pembrook Resourcing Full time

    **Service Advisor** Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. **The ideal Service Advisor -** - Previous experience in a service role is preferred. - A passion to deliver a high standard of customer service. - An organised individual who can deal with many...

  • Customer Service Advisor

    7 months ago

    Crawley, United Kingdom Homebox Full time

    **Customer Service Advisor**: - Full-time (35 hours a week) **Great Team Growing Prop/FIn-Tech Business Graduates welcome!** £22k - £24k pa. **We are Homebox!** We are a rapidly growing property/fin-tech business based near Gatwick Airport, and our mission is to make managing household services simple by combining everything into one no-fuss...

  • Customer Service Advisor Temporary

    6 months ago

    Crawley, United Kingdom First Recruitment Services Full time

    Position: Customer Service Advisor - Salary: £14.97 - Location: Crawley - Hours: Monday - Friday - 8am - 5pm - Job Type: Temporary - 4 months This is a temporary full time position working as a Customer Service Advisor we are looking for someone with exceptional organisational skills and experience using the Microsoft suite. Daily responsibilities: -...

  • Customer Service Advisor

    2 months ago

    Crawley, United Kingdom CV-Library Full time

    Customer Service Advisor Location: Crawley Salary: £23K - £26K plus regular salary reviews Lloyd Recruitment Services are excited to be working with an industry leading organisation in the outskirts of Crawley. Our client is on the lookout for a friendly professional to join their award winning Customer Service team, on a full time permanent...

  • Service Advisor

    6 months ago

    Crawley, United Kingdom RecruitmentRevolution.com Full time

    Ready for a new & exciting opportunity with an award-winning employer? Ready to represent the world's no.1 automotive brand? Ready to take your customer service skills to the next level with world class training? If so, we have an incredible opportunity for you to build a career working for a leading group that represents the world's largest automotive...

  • Customer Service Advisor

    6 months ago

    Crawley, United Kingdom Homebox Full time

    **Customer Service Advisor**: - Full-time (35 hours a week) **Great Team Growing Prop/FIn-Tech Business Graduates welcome!** £22k - £24k pa. **We are Homebox!** We are a young, fun & rapidly growing property/fin-tech business based near Gatwick Airport, and our mission is to make managing household services simple by combining everything into one...

  • Customer Service Advisor

    4 weeks ago

    Crawley, United Kingdom Lloyd Recruitment - East Grinstead Full time

    Customer Service AdvisorLocation: CrawleySalary: £23K - £26K plus regular salary reviewsLloyd Recruitment Services are excited to be working with an industry leading organisation in the outskirts of Crawley. Our client is on the lookout for a friendly professional to join their award winning Customer Service team, on a full time permanent basis.This is the...

  • Service Advisor

    6 months ago

    Crawley, United Kingdom Pybus Recruitment Full time

    **Job Title**:Experienced Service Advisor **Location**:Crawley, West Sussex Basic Salary - Circa £27,000 (depending on experience) + bonus OTE £35,000 Full Time and Permanent - role will involve working Saturdays on a rota Basis Are you an experienced Service Advisor working in the Automotive industry, looking for a change? Our client is an automotive...

  • Customer Service Advisor

    3 weeks ago

    Crawley Down, United Kingdom Mears Full time

    About the Role :As a Customer Service Advisor, you will be working alongside Crawley Council in our Social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community.A Customer Service Advisor within our Crawley...