Advice & Representation Co-ordinator

3 months ago


Aberdeen, United Kingdom Robert Gordon University Students' Union Full time

As our Advice & Representation Co-ordinator, you will play a key role in supporting students, helping to amplify their voices, advocating for their needs, and enriching their time at Robert Gordon University. More than 13,000 student are registered as members of the Union, and this provides us with a fantastic opportunity to make a significant impact, and contribute towards a supportive teaching, learning and social environment.

In this role you will co-ordinate and develop our Student Advice Service, providing support and guidance to students on academic issues, appeals, and matters relating to course progression. You will also build on existing relationships with University-led support departments to ensure the Union offers a comprehensive signposting service for non-academic problems.

You should have prior experience of advising or supporting individuals, showing compassion and empathy at all times, and will be confident in dealing with sensitive situations or challenging conversations. The ability to navigate and understand policy and regulation documents is key, and you will also be comfortable reviewing engagement data and statistics to identify trending themes and issues.

Additionally, you will support the Union's student representation and feedback structures, working closely with our team of Student Presidents, Vice Presidents, Student School Officers, Class Representatives and Student Equality Champions. You will develop and facilitate training sessions, therefore confidence and strong presentation skills are important, and you will collaborate with the University's Student Partnership team to ensure the student voice and student feedback can be heard at every level of both the Union and the University.

This role is based in the RGU Students' Union offices on the Robert Gordon University campus in Aberdeen.

**Job Types**: Full-time, Permanent

**Salary**: £25,627.00 per year

**Benefits**:

- Company pension

Work Location: In person


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