Customer Sales Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a Customer Representative, you will be the first point of contact for our customers, providing exceptional service and support.
**Responsibilities**:
- Provide accurate information about products, services, and promotions
- Assist customers with placing orders, tracking shipments, and resolving any issues or concerns
- Collaborate with internal teams to ensure customer satisfaction and resolution of any escalated issues
- Identify opportunities to upsell or cross-sell products and services to enhance the customer experience
**Skills**:
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Ability to work independently as well as part of a team
If you are passionate about providing exceptional customer service and enjoy working in a dynamic environment, we would love to hear from you.
**Salary**: From £24,921.81 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Glasgow (preferred)
Work Location: In person
Application deadline: 20/03/2024
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