Senior Administrator
4 days ago
**My client, a leading company situated within the Construction Sector, are currently looking for a Senior Administrator to join their team on a full time and permanent basis, working from their office in Hemel Hempstead.**
We have an exciting opportunity for a detail orientated, energetic, ambitious, and dynamic individual to work within my clients Business Support team.
The Business Support Team are tasked with completing all administrative support duties for their sales and senior management teams.
They sell internationally and have four different business divisions across the company, and are very well respected and well known.
They're a fun, but hard-working business with high standards, so youll be highly motivated, personable, organised and have previous success multi-tasking within a busy sales office.
Customers are at the core, and you will be self-driven to provide exceptional service levels.
Youll be someone who has been a high performer in your current or previous roles and have at least two years administrative experience, including working with top level Bill of Materials.
Alongside this, youll have a confident personality, enjoy building rapport and managing customer relations.
My client pride themselves on going beyond for their customers, colleagues, and community, in everything they do, every day.
They're a vibrant and growing business, established in over 30 years ago with a vision to be trusted as a company that prioritises people over profit, delivering beyond expectations, every time.
As an Investors in People Gold accredited business, they have a fantastic team of 55 who work across their 4 business divisions.
Some of your key responsibilities would include:
- Processing accurate sales orders and relevant documentation to ensure OTIF achieved
- Purchasing all necessary materials for timely manufacture of customer orders at the best prices
- Providing customers with accurate Test Certificates for relevant products
- Updating and maintaining our CRM System
- Creating and updating Bill of Materials for new and current customer orders
- Processing their E-Commerce orders on their Sage 200 system
- Updating their Quality system to always ensure continuous improvement
- Liaising with the freight forwarding partners to manage all outbound shipments
- Track and report on KPIs and key functional metrics to improve service levels
- Ensuring their internal stock management systems are accurate and up to date
- Answering phone calls within our 3 ring SLA
**What were looking for**:
- Someone who has proven accurate administrative experience
- Demonstratable skills in Excel, Word, and Outlook
- Experience in maintaining CRM systems
- Excellent written & verbal communication
- Ability to work autonomously
- Strong Communication Skills
.. and just as importantly, they look for these Personal Qualities:
A confident and pro-active nature, so youll be always looking for solutions and ways to improve
Happy to adapt, be flexible, go beyond the Day Job, and undertake a wide range of tasks across the team
Youll be someone whos reliable and truly understands the value of Teamwork
Youll be Self Motivated and have a passion to go beyond Expectations
A keen eye to detail and desire to go beyond Quality and Customer Service
Whats on offer?
- A salary of up to £27,500 per year, plus performance related incentive scheme
- 37.5 hours per week, 8.00am - 4.30pm Monday to Friday (3.30 finish Friday)
- 25 Days annual leave + Bank Holidays
- Long service awards, including 1 extra days holiday for every 5 years worked.
- Christmas Shutdown
- Free on-site parking
- Auto enrolment pension
- Colleague recognition and reward platform, and annual all staff away days
- Free employee assistance programme
- Great progression opportunities
- Regular Social events
- Eye care vouchers through Specsavers
- Cycle to work scheme
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