Pulmonary Rehabilitation Administrator
5 months ago
Pulmonary Rehabilitation Administrator - Respiratory - Fixed Term/Part time
The post holder will be the point of contact for all administrative issues relating to Pulmonary Rehabilitation. The post holder will work as part of a multi-disciplinary team and will provide support in the proactive management of the administration of the Pulmonary Rehabilitation programme from referral to discharge, ensuring the entire journey is managed smoothly.
The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focussed and knowledgeable point of contact. To provide a consistent approach across the Trust, Standard Operating Procedures (SOPs) will describe how the functions of the role will be carried out, along with the timescales to which are to be adhered.
Outpatient Pathway
Pathway Tracking
General Administrative
Communications/Customer service
Health Records - Security & Management
Education and Training/Self-Development
The job holder will display the agreed behaviours of the Directorate and the Trust as encapsulated by the performance management and personal development documentation, and in particular, the Trust expects all staff to comply with all relevant policies and codes of conduct and to display the values of the Trust.
The key purpose of this role is to deliver a 'world class' service to the Trust and the job holder will be expected to deliver this level of service through personal conduct, personal responsibility and the following key characteristics.
For further information on the Job role, please refer to the Job description and person specification attached.
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