Community Nursing Triage Administrator
6 months ago
Job overview
Interviews will be held on 02 May 2024.
An exciting opportunity has arisen to join the administration team within the Neuro Rehabilitation Service.
The post holder will be responsible for providing effective and efficient administration support to our clinical colleagues.
You will possess excellent communication skills, have proven organisational skills and be able to work on your own initiative.
You will be able to organise and prioritise your own workload, meet set deadlines and balance this with the demands of this diverse and varied role.
We have 2 part time roles available, both hours per week.
One based at our office in Wokingham Community Hospital and one based at our office in Cremyll Road, Reading.
One applicant may wish to apply for both roles if they would like a full time position.
Induction to the post will require some time to be spent at the team’s administrative base at West Berkshire Community Hospital, Thatcham.
Main duties of the job
Type confidential correspondence, reports and other documentation to a high standard within agreed timescales. Ensure the efficient and accurate recording of data on all electronic systems. Establish and maintain appropriate filing systems, including archiving following current legislation. Access admin shared email and action requests appropriately. Deal with incoming telephone calls and team voicemail. General administrative duties as requested by locality team. Undertake any ad-hoc duties as required by the Service Manager
Working for our organisation
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer.We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
Caring for and about you is our top priority Committed to providing good quality, safe services Working Together with you to develop innovative solutionsWe welcome people who share these values to come and work for us.
Benefits of working for us include:
Flexible working options to support work-life balance. 27 days’ annual leave rising with service + opportunity to buy and sell Generous NHS pension scheme Excellent learning and career development opportunities ‘Cycle to Work’ and car leasing scheme Access to a range of wellbeing tools and services Discounts at hundreds of popular retailers and restaurants Staff networks for race, diversity, disabilities and armed forces community to support equality Generous maternity, paternity, adoption and special leave. Free parking across Trust sites
Detailed job description and main responsibilities
The 3 “must haves” for you to be considered for this role:
Competent in the use of Microsoft Office ( Word, PowerPoint, Excel, and Outlook ) Excellent verbal and written skills Reliable, flexible and adaptableFor further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips – see the help with your application document attached once you click apply.
If you’re someone who shares our passion for excellence and care, you belong at Berkshire Healthcare
Person specification
Education/Qualifications/Training
Essential criteria
Good standard of education to GCSE level in English, Maths Good abilities in the use of Microsoft Word, Office, Excel and power point
Continuous Professional Development
Essential criteria
Wiling to undertake further personal and professional development relevant to the role
Previous Experience
Essential criteria
Experience of working with members of the public. Experience of administration duties. Experience of working as a member of a Team. Experience of working under direction.
Knowledge, Skills & Abilities
Essential criteria
Excellent Interpersonal skills Able to demonstrate empathy with patients/clients, carers and colleagues Able to learn to communicate effectively, particularly where barriers to understanding exist. Good written and spoken English Able to organise workload and manage time Team player Open to change Demonstrate flexibility in a work setting Willingness to learn new skills Self-motivated Demonstrate reliability Computing skills
Additional Requirements
Essential criteria
Aware of the need for confidentiality, privacy and dignity for patients Aware of diversity in the work place Able to travel efficiently between multiple sitesBerkshire Healthcare helps people manage their health in their local area, through a range of specialist and community services across the county. We promote independence and quality of life through community and mental health services and aim for seamless delivery of the best care in the right place. We get to know communities and the people in them so we can deliver the best services that meet their health needs.
Our team of 4,300 staff provide specialist mental health and community health services to a population of around 900,000 within Berkshire. We provide healthcare to people in their own homes and from different sites across the county.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Appointment to any position is conditional on the satisfactory completion of the core NHS Employment Checks Standards. Information disclosed in your application will be checked and any offer of appointment may be withdrawn if you knowingly withhold information or provide false or misleading information.
Please ensure your application is submitted with a valid email address for your referees in order to minimise delays in the recruitment process. Short-listed applicants will be contacted by email, therefore applicants are advised to check their email accounts regularly.
Applicants are advised that as a result of the high level of response we receive for some of our vacancies, we may expire any of them prior to the advertised closing date.
Berkshire Healthcare Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust’s sites.
NO AGENCIES TO CONTACT BERKSHIRE HEALTHCARE DIRECTLY PLEASE
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