Cystic Fibrosis Service Co-ordinator
7 months ago
The post holder will provide comprehensive administrative support to the Cystic Fibrosis Service at Sheffield Children's Hospital NHS Foundation Trust. The post holder will be expected to organise their workload and work under their own initiative, using their knowledge and experience to manage the administrative functions within the department. The role will work extensively with the entire multidisciplinary Cystic Fibrosis team and co-ordinate their activities to ensure a high quality, effective and efficient service is provided. The post holder will be required to prioritise and carry out their duties, exercising initiative commensurate with the role. It is vital that confidentiality is maintained at all times. The Trust is a specialist Children's Hospital and the post holder will be expected to deal with parents and patients who may at times be distressed, in a sensitive and caring manner.
To be responsible for the day to day management of the office and the development, implementation and maintenance of office practices and procedures as determined by the Trust, Care Group and department, including being responsible for writing and maintaining SOPs for all aspects of the role.
To support and maintain appropriate and effective office management systems to ensure a smooth flow of information within the department. Working pro-actively, suggesting and implementing changes to local procedures and processes to improve efficiency, where appropriate.
To carry out a range of administrative tasks applicable to their department/directorate and be able to provide cover for other team members as and when required.
To be the first point of contact for patients, families and professionals.
Sheffield Children’s is one of three independent, specialist paediatric hospitals in the country, providing dedicated healthcare for children and young people across community, mental health and acute specialist settings.
We have three overarching aims that set the direction for the Trust in our vision “to create a healthier future for children and young people.”
Outstanding patient care
Brilliant place to work
Leader in children’s health
Our commitment to rewarding colleagues is demonstrated through our brilliant reward and benefits offer including; generous annual leave entitlement and pension scheme and access to salary sacrifice schemes such as cycle to work and lease cars.
We are committed to supporting colleagues from different heritages and lifestyles while at work. This is supported through the offer we have in place for flexible working and the three equality network groups we have in place. Colleagues are encouraged to join these groups and request flexible working.
Please see detailed job description and person specification attached for full details of role and responsibilities.
Inclusive Recruitment & Selection
Trust Values
The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
- Compassion - leading by kindness and showing empathy, understanding and respect
- Accountability - striving to do the right thing and owning responsibility
- Respect - value differences, tackling inequality and fostering a culture of inclusion
- Excellence - delivering a high-quality standard of care
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