Head of Operations

3 days ago


Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

This is an exciting, once in a life time, opportunity to be part of a revolution in Liverpool's elective orthopaedic surgery. There is a new hospital leadership team which has recently been implanted at Broadgreen Hospital. This is a unique opportunity to join a forward thinking and dynamic leadership team.

The successful applicant will have operational responsibility for one of the UKs largest, and best appointed, elective orthopaedic centres. Your job will include 8 theatres (and a 9th being built), nearly 50 orthopaedic surgeons working in a state-of-the-art clinic space and an award winning pre-operative assessment clinic.

The orthopaedic department is the product of pre-covid merger between The Royal Liverpool and Aintree Hospitals to create one of the UKs largest orthopaedic groups. Now is the time to capitalise on that merger process to create a fabulous, efficient and sustainable unit for Liverpool.

We are looking for a dynamic, proven leader that thinks differently and thrives on positive change to build world class healthcare services

The surgical services which the post holder will operationally manage include elective orthopaedics, theatres, pre-operative assessment service. The Broadgreen hospital site has 8 elective theatres and a large out-patient service plus diagnostic support service. In addition, the site also contains Dermatology, Pain management, Allergy, Medical Day Case unit, Gerontology, Rheumatology services.

This is an excellent opportunity to develop your career further and you will be part of a new and progressive leadership team.

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

Functioning at a senior level within the Care Group leadership team, proactively leading and providing solutions to resolve complex operational issues, in accordance with agreed Divisional objectives, targets, quality standards and resource constraints. The Head of Operations will have extensive leadership experience in driving the performance of teams, and will possess personal qualities and skills to deal competently with complex issues in ensuring that policy is implemented and performance managed within the Care Group.

The Head of Operations will lead the implementation of patient centred clinical operational strategy and plans, ensuring that systems and processes are in place to comply with relevant legislation and governance requirements, linking with external bodies such as commissioners about service developments, contracts and clinical care pathways whilst utilising the expertise and skills of the wider Divisional team. This includes accountability for the delivery of those clinical and clinical technical services within their area.

As the lead member of the Care Group team, the Head of Operations defines the strategic direction and policy setting for the Care Group, forming an essential communications link between the Division, Care Group and relevant external organisations, demonstrating a coaching style of leadership in ensuring that clinical, staff and stakeholder engagement is reflected in the decision making process.

The Head of Operations will provide a highly visible, accessible and authoritative presence in order to support the delivery of Divisional and the Trust’s overall objectives and service priorities.

The Head of Operations will be fully accountable for the Care Group’s budgets and will monitor the income for the Care Group alongside controlling all pay spend (to include bank/locum and agency staff costs and controls) and also non-pay.

The Head of Operations will lead the scheme’s to ensure achievement of the QEP target for the Care Group and represent the senior team at appropriate meetings to monitor financial performance in all these areas.

The Head of Operations will deputise for the Director of Operations, for the Broadgreen site including representing them at divisional level/sub-board level meetings.

The post holder has line management responsibility for the Deputy Head of Operations and other identified direct reports.



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