Head of IT Operations and Support

2 days ago


Liverpool, Liverpool, United Kingdom Allied Bakeries | part of Associated British Foods plc Full time

**Job Description:** Head of IT Operations and Support

At Allied Bakeries | part of Associated British Foods plc, we are recruiting for a highly skilled Head of IT Operations and Support to join our Information Systems (IS) function. As a key member of our team, you will be responsible for leading the Application Support and Technical Services teams to deliver exceptional service and support to our business units.

This is an exciting opportunity for an experienced IT professional to take on a leadership role and drive excellence in our IS function. You will work closely with our business stakeholders to understand their needs and develop effective solutions.

**Key Responsibilities:

  • Lead the Application Support and Technical Services teams to deliver high-quality services and support.
  • Develop and implement effective strategies to improve service delivery and reduce downtime.
  • Collaborate with business stakeholders to understand their application needs and ensure timely resolution of issues.

**Requirements:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Minimum 5 years of experience in a senior leadership role within IS, preferably in FMCG industry.
  • Excellent leadership and team management skills.
  • Strong technical capability, including good understanding of ITIL and Service processes.

**Salary:** £85,000 - £105,000 per annum.

**Benefits:** Hybrid working environment, excellent holiday package, family-friendly and flexible working schemes, benefits for you and your family, pension scheme with life assurance.



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