Gp Receptionist/administrator

1 month ago


Cardiff, United Kingdom Cardiff Bay Surgery Full time

We are looking for motivated, reliable and enthusiastic Receptionist/administrator to join our busy reception team. This is a part time/ full time position (25 to 35 hours per week). It is essential that applicants are flexible to cover for holidays/absences.

You must have excellent communication and IT skills, good telephone manner, ability to work in a team setting and ability to work under pressure.

Previous primary care experience is desirable.

Hours will be agreed on appointment.

Duties and Responsibilities:

- Ensure an efficient front desk service is provided to patients and other visitors attending the practice.
- Answer and make telephone calls in a professional and courteous manner and assist with appointments, visits and general enquiries.
- Deal with queries from patients, clinicians and other health professionals and to signpost calls/visitors appropriately.
- Register new patients and process repeat prescriptions on daily basis.
- General administration duties: filing, photocopying, scanning, data entry, updating paper/electronic records and providing support to clinical team.
- Restock and clear consulting rooms on regular basis.
- To work in accordance with practice policies & protocols.
- Other reception and support duties including chaperoning as and when required.

**OTHER DETAILS**

**Job Types**: Full-time, Part-time
Part-time hours: 25/35 per week

**Salary**: £10.42 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- No weekends

COVID-19 considerations:
Personal protective equipment provided.
Social distancing guidelines in place.
Sanitisation & disinfection products and procedures in place.

Work Location: In person

Expected start date: 10/09/2023



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