Customer Service
3 weeks ago
Job type: Permanent
Job reference: admin
Summary
CUSTOMER SERVICE ADVISOR
Are you searching for a new career opportunity in customer service?
We are currently looking for a Customer Service Advisor to work in our busy office, supporting our customers on a day to day basis.
Must have a UK Driving License and Minimum experience with Motor Industry.
There are no call scripts and a real emphasis on fantastic service
Working alongside the Customer Services Manager for our Work shop you will be responsible for the following:
- Answering incoming calls
- Dealing with all customer issues
- Booking Car Services over the phone
- Providing outstanding customer service
Skills you will need:
- You will have worked within any of the following roles - Customer Service Advisor, Contact Centre Executive, Call Centre Agent, Contact Centre Adviser, Complaint Handler or similar.
- Confidence in using in-house computer systems to access and maintain computerised records
- Enthusiastic, hardworking and can work under pressure
- Very observant, with good attention to detail
Hours of work will be 9am - 5 pm flexibility
We are also open on Saturday half day
**Job Types**: Full-time, Permanent
**Salary**: £12.00 per hour
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
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