Customer Service Apprenticeship
3 weeks ago
A fantastic opportunity has become available for an enthusiastic, willing to learn individual, to join a Customer Service Department as a Customer Service Assistant. This role will be fast-paced and varied and you will complete a Level 2 Customer Service Practitioner Apprenticeship. Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Duties of this role will include:
- Answering inbound calls
- Liaising with customers
- Communicating with customers via online chat
- Generating quotation requests and sales orders
- Helping customers to navigate the Webstore
- Maintaining a high level of customer service
- Liaising with other departments
- Updating company systems
- Other customer service duties
**Customer service level 2 practitioner apprenticeship standard**
Weekly off the job training
Virtual learning sessions or in the work place
Functional skills if required
**Job Types**: Full-time, Apprenticeship
**Salary**: From £5.28 per hour
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (required)
Work Location: In person
Reference ID: B65RQ
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